I want to prevent snapdo.com from taking over PERMANENTLY rather than continually resetting my new tab preference
Once again, this morning I got a msg telling me that an update was available and asking to restart Firefox. I clicked OK. The next time I opened a new tab, malware "snapdo.com" came up in the new tab. I know how to reset the newtab preference. What I don't know is why firefox doesn't prevent this unwanted intrusion.
I have read how to remove snapdo.com entries which either tell me to use add/remove programs (it isn't in my list) or to use some software that I would prefer not to use.
What's up, Firefox? Can you fix this.
All Replies (1)
hello, could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...