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Internet browsing slow when Adobe Flash 11 installed

Posted

OS: Windows Vista Home Premium Service Pack 2 32 bit Operating System Firefox V 25.0

Ever since the Adobe update, my browsing speed has slowed to a crawl. I can't tell if it was a Firefox update or Adobe. However, when I uninstall the Adobe Flash player, my speed resumes back to normal. The browsing speed issue seems to affect all browsers too. I tried others (IE and Chrome) and they both do the same.

OS: Windows Vista Home Premium Service Pack 2 32 bit Operating System Firefox V 25.0 Ever since the Adobe update, my browsing speed has slowed to a crawl. I can't tell if it was a Firefox update or Adobe. However, when I uninstall the Adobe Flash player, my speed resumes back to normal. The browsing speed issue seems to affect all browsers too. I tried others (IE and Chrome) and they both do the same.

Additional System Details

Installed Plug-ins

  • Google Update
  • Picasa plugin
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Provides additional functionality on Facebook. See our web site for details.
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 25.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0/WINNT/en-US/

Extensions

  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • Anti-Banner 13.0.1.4359 (anti_banner@kaspersky.com)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Personas Plus 1.7.3 (personas@christopher.beard)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Content Blocker 13.0.1.4359 (content_blocker@kaspersky.com) (Inactive)
  • DigitalPersona Extension 5.0.0.3790 (otis@digitalpersona.com) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4359 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 13.0.1.4359 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4359 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Mobility Radeon HD 4500/5100 Series
  • adapterDescription2:
  • adapterDeviceID: 0x9553
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 12-5-2011
  • driverDate2:
  • driverVersion: 8.930.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 4500/5100 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #999999
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131025150754
  • browser.startup.homepage: http://www.yahoo.com/
  • browser.startup.homepage_override.buildID: 20131025150754
  • browser.startup.homepage_override.mstone: 25.0
  • dom.max_script_run_time: 1800
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Arial
  • gfx.blacklist.suggested-driver-version: 10.6
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.bing.com/search?pc=Z125&form=ZGAADF&install_date=20111016&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1383006652
  • places.history.expiration.transient_current_max_pages: 80438
  • places.history.expiration.transient_optimal_database_size: 128699432
  • places.last_vacuum: 1295702043
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.disable_button.openDeviceManager: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1382182531

Misc

  • User JS: Yes
  • Accessibility: No
Wesley Branton
  • Top 10 Contributor
642 solutions 5236 answers

Helpful Reply

Does this occur on Firefox 24.0 because Firefox 25.0 is still in beta Firefox 25.0 is no longer in beta?

Try disabling the Adobe Flash Player plugin and see if your browsing speed increases.

Does this occur on Firefox 24.0 <strike>because Firefox 25.0 is still in beta</strike> <b>Firefox 25.0 is no longer in beta</b>? Try disabling the Adobe Flash Player plugin and see if your browsing speed increases.

Modified by Wesley Branton

jscher2000
  • Top 10 Contributor
8789 solutions 71880 answers

Helpful Reply

Also consider disabling the Flash Player plugin's protected mode. This won't affect IE or Chrome, since they use different Adobe executables. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Also consider disabling the Flash Player plugin's protected mode. This won't affect IE or Chrome, since they use different Adobe executables. See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]

Question owner

Yes. It occurs on Firefox 24.0 as well. I don't think it's related to Firefox since it happens on other browsers as well but thought I would try this forum anyway. When I uninstall Flash Player 11, my internet browsing speeds return to normal.

Yes. It occurs on Firefox 24.0 as well. I don't think it's related to Firefox since it happens on other browsers as well but thought I would try this forum anyway. When I uninstall Flash Player 11, my internet browsing speeds return to normal.
messagebot 0 solutions 40 answers

Hi,

Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:

https://support.mozilla.org/users/auth

You can use the same username and email address as before. We are very sorry for the inconvenience.

Hi, Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages: https://support.mozilla.org/users/auth You can use the same username and email address as before. We are very sorry for the inconvenience.
Wesley Branton
  • Top 10 Contributor
642 solutions 5236 answers

Try uninstall Flash Player and delete all Flash Player application data and program directories. Then reinstall Adobe Flash Player.

Please report back soon.

Try uninstall Flash Player and delete all Flash Player application data and program directories. Then reinstall Adobe Flash Player. Please report back soon.