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YouTube videos crashing when switching to HD

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Recently when switching the quality of videos in YouTube to 720 or 1080 the video will eventually crash without loading. Moving to Safari solves this problem. Much thanks for your help.

Recently when switching the quality of videos in YouTube to 720 or 1080 the video will eventually crash without loading. Moving to Safari solves this problem. Much thanks for your help.

Additional System Details

Installed Plug-ins

  • Version 4.8.2.15856
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.9 r900
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • DivX VOD Helper Plug-in
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.8
  • DivX Web Player version 3.0.0.155
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • LogMeIn remote control components
  • Office Live Update v1.0
  • iPhoto6
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Yahoo! Installer Plug-in provides application installation support

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/Darwin/en-US/

Extensions

  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Exif Viewer 2.00 (exif_viewer@mozilla.doslash.org)
  • FireGestures 1.7.14 (firegestures@xuldev.org)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • DivX Plus Web Player HTML5 <video> 2.1.2.182 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x6740
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
  • windowLayerManagerRemote: False
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://forecast.weather.gov/MapClick.php?lat=22.2202288&lon=-159.47249520000003&site=all&smap=1&searchresult=Princeville%2C%20HI%2096722%2C%20USA#.UbTKjOt1pzM
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 24.0
  • font.internaluseonly.changed: True
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1382663112
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flip4mac wmv plugin: 0
  • plugin.state.silverlight: 0
  • privacy.cpd.cookies: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1381367490

Misc

  • User JS: No
  • Accessibility: No
mohammed.samad 17 solutions 233 answers

try updating flash if it still crashes reset firefox

Reset Firefox – easily fix most problems

Over time Firefox can develop problems like slowness, crashing, unwanted toolbars and more. Troubleshooting and fixing these issues can be difficult and time consuming. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Table of Contents

   What does the reset feature do?
   How do I reset Firefox to its default state?

What does the reset feature do?

All of your Firefox settings and personal information are stored in your profile folder. The reset feature works by creating a new profile folder for you while saving your most important data.

Firefox will try to keep the following data:

   Bookmarks
   Browsing history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary 

The following items and settings will be restored or removed:

   Extensions and themes: Although they can be incredibly helpful, some extensions and themes can cause problems. If you need to reinstall important extensions, see Find and install add-ons to add features to Firefox for help.
   Open tabs, windows and tab groups: The reset process will close all open websites. Since your bookmarks and browsing history are saved you should still be able to easily return to your favorite sites. See Where can I find my bookmarks? and Awesome Bar - Find your bookmarks, history and tabs when you type in the address bar for more info. Also, since your cookies are saved, you shouldn't be logged out of any websites you were logged in to before the reset.
   Site-specific preferences, search engines, download history, DOM storage, security certificate settings, security device settings, download actions, plugin MIME types, toolbar customizations and user styles are also not saved. See the Profiles - Where Firefox stores your bookmarks, passwords and other user data article for more information about these.
   All Firefox Services, including Facebook Messenger for Firefox will be removed. 

Note: After the reset is finished, your old Firefox profile information will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. See Copying files between profile folders for instructions. If you don't need this folder any longer, you should delete it as it contains sensitive information. How do I reset Firefox to its default state?

   At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
   and select Troubleshooting Information.
       Troubleshooting info - win 
   Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
       Reset Firefox - Win - 1 
   To continue, click Reset Firefox in the confirmation window that opens.
   Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open. 

Share this article: http://mzl.la/MnSTZB

try updating flash if it still crashes reset firefox Reset Firefox – easily fix most problems Over time Firefox can develop problems like slowness, crashing, unwanted toolbars and more. Troubleshooting and fixing these issues can be difficult and time consuming. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Table of Contents What does the reset feature do? How do I reset Firefox to its default state? What does the reset feature do? All of your Firefox settings and personal information are stored in your profile folder. The reset feature works by creating a new profile folder for you while saving your most important data. Firefox will try to keep the following data: Bookmarks Browsing history Passwords Cookies Web form auto-fill information Personal dictionary The following items and settings will be restored or removed: Extensions and themes: Although they can be incredibly helpful, some extensions and themes can cause problems. If you need to reinstall important extensions, see Find and install add-ons to add features to Firefox for help. Open tabs, windows and tab groups: The reset process will close all open websites. Since your bookmarks and browsing history are saved you should still be able to easily return to your favorite sites. See Where can I find my bookmarks? and Awesome Bar - Find your bookmarks, history and tabs when you type in the address bar for more info. Also, since your cookies are saved, you shouldn't be logged out of any websites you were logged in to before the reset. Site-specific preferences, search engines, download history, DOM storage, security certificate settings, security device settings, download actions, plugin MIME types, toolbar customizations and user styles are also not saved. See the Profiles - Where Firefox stores your bookmarks, passwords and other user data article for more information about these. All Firefox Services, including Facebook Messenger for Firefox will be removed. Note: After the reset is finished, your old Firefox profile information will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. See Copying files between profile folders for instructions. If you don't need this folder any longer, you should delete it as it contains sensitive information. How do I reset Firefox to its default state? At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information. Troubleshooting info - win Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page. Reset Firefox - Win - 1 To continue, click Reset Firefox in the confirmation window that opens. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open. Share this article: http://mzl.la/MnSTZB

Question owner

Reset didnt work...

Reset didnt work...