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maleware rvzr-a.akamaihd.net impossible to get rid of

Posted

every time I open a web page with Firefox I am either redirected to rvzr-a.akamaihd.net or am bombarded with ads that wants me to download an updated media player. I have worked with Avast support and even after de-installing and re-installing Firefox and rebooting with boot time scan and using CCclener and Malwarebytes to get rid of malware as well as removing lines of code from windows system32>drivers>>etx>host, the virus comes back. The only way to use Firefox is to restart Firefox in SAFE MODE.

Chosen solution

See Remove rzvr malware

You can try also these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.40.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.7.0.15362
  • 5.1.20913.0
  • VLC media player Web Plugin 2.0.6
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • npsitesafety
  • Picasa plugin
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Office Live Update v1.5
  • Unity Player 2.6.0f7
  • Cooliris embedded in a tab
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

Extensions

  • Feven 1.7 0.92.8 (0efc9c38-1ec7-49ed-8915-53a48b6b7600@e7f17679-2a42-4659-83c5-7ba961fdf75a.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • ArcSoft Video Downloader Extension 2.0.0.8 ({B728AB94-9BC7-49b7-B76A-422BB31B2FD0}) (Inactive)
  • avast! Online Security 8.0.1489 (wrc@avast.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RAW Thumbnail Viewer 2.0.0.11 (RAWThumbnailViewer@arcsoft.com.cn) (Inactive)
  • Skype Click to Call 6.13.0.13771 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 6-12-2008
  • driverDate2:
  • driverVersion: 7.15.10.1502
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.warnOnClose: False
  • extensions.lastAppVersion: 24.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1382395894
  • places.history.expiration.transient_current_max_pages: 77051
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1382395894

Misc

  • User JS: No
  • Accessibility: No
Aniello 75 solutions 633 answers

Chosen Solution

See Remove rzvr malware

You can try also these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Was this helpful to you? 7
Reply

Question owner

after working for two weeks with my anti virus help technician I finally gave up and found this website. although i did all four steps my problem went away after step two. thanks alot.

Mike

Was this helpful to you? 3
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rustyknight 0 solutions 1 answers

Hi Mike...which is the "step two" that worked for you?

UPDATE -- i tried TDSSKiller - AntiRootkit Utility and it appears that did the trick. What a relief!

Modified by rustyknight

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Vilhelm 0 solutions 5 answers

Browser reset - http://soft2secure.com/knowledgebase/rvzr-a-akamaihd-net

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