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After Antivirus Security Pro attacked, FF doesn't show webpage buttons. Is there a fix?

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  • Last reply by user66338

WillDavidMitchell
WillDavidMitchell
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Antivirus Security Pro attacked. I got it out of the computer with some difficulty. FireFox doesn't show buttons on web pages anymore. I reset Firefox, to no avail. I completely uninstalled and reinstalled Firefox with no cure. I'm using Windows 7.

When colleagues reported Antivirus Security Pro attacks, I figured that there must be others who have the same Firefox problem, so I hope for a solution.

Chrome works fine. When the computer was infected, Firefox was running and Chrome was not. That might be significant.

Most other programs seem to work fine.

Thanks for your help.... Will

Antivirus Security Pro attacked. I got it out of the computer with some difficulty. FireFox doesn't show buttons on web pages anymore. I reset Firefox, to no avail. I completely uninstalled and reinstalled Firefox with no cure. I'm using Windows 7. When colleagues reported Antivirus Security Pro attacks, I figured that there must be others who have the same Firefox problem, so I hope for a solution. Chrome works fine. When the computer was infected, Firefox was running and Chrome was not. That might be significant. Most other programs seem to work fine. Thanks for your help.... Will

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user66338
user66338
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Hello,

please follow the steps in Creating a profile to create a new profile and see if that fixes the problem.

--Tobbi