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Why is Mozilla Support not signing me in? PW & Username is correct
When I try to sign into Support, I am automatically logged back out... the only way this one might work is because I hit the STOP button to keep it from signing me back out...
WHy is Firefox Support signing me back out automatically before I can reply to my own support question??
All Replies (7)
Clear the cache and the cookies from the support.mozilla.org website
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
This is the same issue that I am having.
In order to get in right now, I had to press the stop button to stop it from redirecting me.
I have tried the following:
- Starting Firefox in Safe Mode
- Using other browsers
- Clearing cache, cookies, and forum data
- Have restarted my computer
I've tried all of the above and nothing has worked! Help!
it was just a temporary glitch on the server side that should be fixed now!
It is fixed now. I assumed that it was just a server glitch, but when I saw this question I had to comment.
i was already wondering how you did it ;-)
I was getting kicked on immediately as a forum page was completing the loading of all the files. That was happening on all my Firefox 4.0 - Plus versions, but I was able to login properly with my old Namoroka 3.6.29pre version which is what I am using right now. And was just able to login with Firefox 24 again.
Meanwhile, I decided to run a full AV scan - Justin Case - and the damn speaker in the tower is chirping like a bird right now, so I'm out of here to let Avira do its' thing.
For what it's worth, I had the same problem in IE8 during that time.