Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Files Downloads off GroupSpace website gets "XML" error message

  • 3 replies
  • 3 have this problem
  • 3472 views
  • Last reply by cor-el

more options

When I click to download or view a file I get the following error; This XML file does not appear to have any style information associated with it. The document tree is shown below.

     <Error>AccessDenied<Message>Access Denied</Message><RequestId>482B3563BA08F6B0</RequestId><HostId>JUaI4RkeqO4A77oRXIAReU6npdbl4Gmcni98N+Rr9FoJaQ+CgHJNBSOkaUPktZVz</HostId></Error>

Same error using IE8

Chosen solution

That is an error message from the server that is send instead of the requested file.
It looks from this error that you do not have permission to access this file.

You can also check the connection settings to make sure that you aren't using a proxy.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Read this answer in context 👍 1

All Replies (3)

more options

Could it be, that the file to be downloaded does not adhere to the XML specifications? i.e. it may be called XML - but it is not.

more options

the file is a pdf, no XML references....

more options

Chosen Solution

That is an error message from the server that is send instead of the requested file.
It looks from this error that you do not have permission to access this file.

You can also check the connection settings to make sure that you aren't using a proxy.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":