Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to set voicemail number on Firefox OS

  • 17 replies
  • 3 have this problem
  • 207 views
  • Last reply by fleamour

more options

In the UK, the network 'giffgaff' runs on the O2 network and automatically sets the voicemail number to the O2 voicemail number 901 instead of the giffgaff one of 443. This is a known problem of for Android 2.x. With Android you can change the voicemail number in the settings.

How can you do this with Firefox OS?

All Replies (17)

more options

hello, i'm not sure if there's a user interface for that on firefox os. in any case you can try to set that with common gsm codes - enter the following into the dialer and press on the call button afterwards:

*004*443#
more options

Hi, I too am a giffgaff subscriber and want to know how to change the voicemail key (1) to 443. I have tried the solution above but it doesn't work. Anyone have any other suggestions?

Thanks

Myles

more options

hello, i might have misunderstood the original question. the code i've posted above was not to assign a quick-dial number to a certain key but to enable redirection for incoming callers to the voicemailbox-number in case the device is unreachable/busy...

more options

Ok.thanks. So do you know how to change the voicemail number pre assigned to key 1?

more options

sorry, i cannot answer this question then. maybe someone who owns a device or is from the development team might know if there's already a setting available to change the predetermined number or if it's a missing feature that might be added in an update.

more options

Thanks Philip, I will wait for other postings if any to follow.

more options

I don't believe you can change the default 1 key for voicemail. That is default for devices here in North America as to my knowledge. I am not sure of other countries.

At this moment are you unsure to how access your voicemail or having trouble accessing your voicemail?

Modified by Andrew

more options

@feer56 _ thanks for your post. I can access voicemail by dialling 443 so not a major issue. It's. Just that every other make of mobile I've owned always allowed hotkey 1 to be changed.

Thanks again.

more options

I have filed a bug for it here.

Please do not comment in bug reports unless you have sufficient information that will help with the issue.

more options

You may have misunderstood the issue - we need to change the number that the hotkey 1 dials as this is incorrectly assigned by Firefox OS.

more options

Thank you for clarifying. I have updated the bug.

more options

Hello,

If you got to Settings > Call settings > select voicemail and update the number, does this resolve your issue?

Thank you!

more options

I'm now running v1.1.0B01, in Call Settings I see the Voicemail number listed, but there is no way that I can see to update the number.

more options

May have to wait till 1.2 in March. ZTE seem to be keeping to a 3 month behind Mozilla schedule by my reckoning. 1.2 was signed off 9th Dec, ZTE released 1.1 the very next day. I also am on giffgaff & have seen a huge jump in stability with 1.1, keep up the good work!

more options

May have to wait till 1.2 in March. ZTE seem to be keeping to a 3 month behind Mozilla schedule by my reckoning. 1.2 was signed off 9th Dec, ZTE released 1.1 the very next day. I also am on giffgaff & have seen a huge jump in stability with 1.1, keep up the good work!

more options

If you go to Settings > Call settings > select voicemail - is it not possible for you to tap on the voicemail button and change the # it dials? I can do this with my device.

more options

Not working here. Tapping results in nothing. Giffgaff does piggy back off the o2 network but field is not editable with European standard ZTE Open from eBay.