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Firefox downloads previously downloaded versions of zipped files rather than current version.

Posted

On a website I manage, I downloaded a zipped MS Word file. After making changes to the file and uploading the modified file to my server, Firefox still downloads the old version of the zipped file. In fact, if I rename the file (so the link now points to a file that no longer exists on the server), the previously downloaded version of the file is STILL sent. I've used two methods (FireFTP and the server company's file manager) to rename the file, and the non-existent file is still sent.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • ProductView Lite9.1.40.14
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

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  • Ant Video Downloader 2.4.7.8 (anttoolbar@ant.com)
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  • DownloadHelper 4.9.17 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Empty Cache Button 2.2 ({4cc4a13b-94a6-7568-370d-5f9de54a9c7f})
  • FireFTP 2.0.16 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • Gmail Watcher 1.61 (gmailwatcher@sonthakit)
  • IE Tab 2 (FF 3.6+) 4.12.22.2 ({1BC9BA34-1EED-42ca-A505-6D2F1A935BBB})
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Tab Mix Plus 0.4.1.0 ({dc572301-7619-498c-a57d-39143191b318})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • UnPlug 2.054 (unplug@compunach)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 3470 - Dell Optiplex
  • adapterDescription2:
  • adapterDeviceID: 0x95c0
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 7-30-2009
  • driverDate2:
  • driverVersion: 8.641.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 3470 - Dell Optiplex)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.usatoday.com/?refresh=1
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • font.internaluseonly.changed: True
  • gfx.blacklist.suggested-driver-version: 10.6
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376581772
  • places.history.expiration.transient_current_max_pages: 87177
  • places.history.expiration.transient_optimal_database_size: 26809712
  • places.last_vacuum: 1295378172
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • privacy.cpd.extensions-tabmix: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1374079315

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Helpful Reply

hello ragoertz, firefox might have cached the file - try to clear the cache and reload the file afterwards.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Question owner

I did try clearing the caches, to no avail.

Helpful Reply

I did reload the page (using all the methods you suggested), but still the old file. You mentioned bypassing the cache; is that something different than clearing the cache?

I don't think this is Firefox specific; the same thing is happening with IE. I'm also working with the server company to see if the problem is at their end.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

A reload and bypassing the cache makes Firefox send specific no-cache headers that may help in case data is cached elsewhere. It is possible that the server on the website is still sending old files if you really get this file and clearing caches in Firefox doesn't help.