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New Slow (first) Connect Behaviour

  • 4 replies
  • 5 have this problem
  • 8 views
  • Last reply by John99

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I have 4 browsers currently installed. ie 10, srware iron 28, pale moon 20.3 and, of course, firefox (v21 or 22)

ONLY Firefox exhibits the following behaviour and it does so even in "safe mode" and after a reinstall with either v21 or v22. Clearing history and cache has no effect. And it's only been doing this since, I think, last Thursday.

I start up fine. Browser opens in 3-5 seconds. No problem so far!

REGARDLESS of the tab state (multiple tabs from previous session, or single home page tab) it then takes 40+ seconds to connect to and open the first page. After that, it's good as gold and flying along nicely. But that initial delay is getting very irritating.

Initially I assumed it was caused by an update in either Avast or Zonealarm as their "web protection" elements are a menace. But they weren't guilty. Avast plugin was not installed and Zonealarm's was installed but disabled. I even disabled their external components completely for a few tests and it made no difference. And, as I say above, I tried it in safe mode to eliminate the possibility it was one or more of my other plugins. No difference.

The fact that the other browsers connect as instantly as ever (I'm on an optic fiber connection with typical download speeds in excess of 65mb) suggests it's nothing to do with any of the usual external culprits and must be something in firefox. But even that is odd, given that I've been using v21 since it came out and v22 on and off since it came out. The only reason I'm not normally on v22 is that the copy and paste problem still hasn't been sorted. I certainly wasn't experiencing delayed connection in either version up till a few days ago.

Suggestions?

I have 4 browsers currently installed. ie 10, srware iron 28, pale moon 20.3 and, of course, firefox (v21 or 22) ONLY Firefox exhibits the following behaviour and it does so even in "safe mode" and after a reinstall with either v21 or v22. Clearing history and cache has no effect. And it's only been doing this since, I think, last Thursday. I start up fine. Browser opens in 3-5 seconds. No problem so far! REGARDLESS of the tab state (multiple tabs from previous session, or single home page tab) it then takes 40+ seconds to connect to and open the first page. After that, it's good as gold and flying along nicely. But that initial delay is getting very irritating. Initially I assumed it was caused by an update in either Avast or Zonealarm as their "web protection" elements are a menace. But they weren't guilty. Avast plugin was not installed and Zonealarm's was installed but disabled. I even disabled their external components completely for a few tests and it made no difference. And, as I say above, I tried it in safe mode to eliminate the possibility it was one or more of my other plugins. No difference. The fact that the other browsers connect as instantly as ever (I'm on an optic fiber connection with typical download speeds in excess of 65mb) suggests it's nothing to do with any of the usual external culprits and must be something in firefox. But even that is odd, given that I've been using v21 since it came out and v22 on and off since it came out. The only reason I'm not normally on v22 is that the copy and paste problem still hasn't been sorted. I certainly wasn't experiencing delayed connection in either version up till a few days ago. Suggestions?

Chosen solution

Sorry you are having problems. You already seem to have covered most things.

Try a new profile. Although the problem started recently it affects various versions of Firefox so I would suspect it is a profile problem or some external software. Note Firefox's safe mode does not affect custom prefs

Starting in Windows safe mode should cut out most none essential software and so may be worth trying.

If you do have various versions of Firefox installed you would be best using a separate profile for each. There are of course risks involved with using old versions, but you may need them for research and I am sure will have taken steps to mitigate the risks but for others take note of

As an aside have you turned on telemetry. That gives developers anonymised data that helps track such issues. There is also the Fledgling Firefox Health report which may be handy. Key in about:healthreport'

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Chosen Solution

Sorry you are having problems. You already seem to have covered most things.

Try a new profile. Although the problem started recently it affects various versions of Firefox so I would suspect it is a profile problem or some external software. Note Firefox's safe mode does not affect custom prefs

Starting in Windows safe mode should cut out most none essential software and so may be worth trying.

If you do have various versions of Firefox installed you would be best using a separate profile for each. There are of course risks involved with using old versions, but you may need them for research and I am sure will have taken steps to mitigate the risks but for others take note of

As an aside have you turned on telemetry. That gives developers anonymised data that helps track such issues. There is also the Fledgling Firefox Health report which may be handy. Key in about:healthreport'

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

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Brilliant. Deleted the profile. Created new one. Sorted.

Damn, I wish all our little firefox (and other) problems were that easy to deal with!

Thanks

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Glad its fixed thanks for posting back.