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MY FF22 wont INSTALL.....I have tried everything but nothing happens.

Posted

My daughters Laptop is running Vista OS. FF version 6.

I went to update her browser...

I downloaded from the green button got a binary file called setup stub. went to install.... PC asked if ok to run I sed yes but got NO install. ....Nothing....I went back and started my browser in safe mode with any plugins etc disabled and still nothing happened I even told my a/v to disable....still nothing.... how do I get it to Install???? .*BEYOND FRUSTRATED.*

My daughters Laptop is running Vista OS. FF version 6. I went to update her browser... I downloaded from the green button got a binary file called setup stub. went to install.... PC asked if ok to run I sed yes but got NO install. ....Nothing....I went back and started my browser in safe mode with any plugins etc disabled and still nothing happened I even told my a/v to disable....still nothing.... how do I get it to Install???? .*BEYOND FRUSTRATED.*

Additional System Details

Installed Plug-ins

  • npdnu
  • npdnupdater2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 2.25.1.0 - The WorldWinner plug-in allows you to enjoy online casual games with the thrill of playing for cash and prizes
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

More Information

Application Basics
Name
Firefox
Version
6.0.2
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Do Not Track
12.0.0.2189
true
{F53C93F1-07D5-430c-86D4-C9531B27DFAF}
AVG Safe Search
12.0.0.2222
true
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
Fast Video Download (with SearchMenu)
4.2.5
true
{c50ca3c4-5656-43c2-a061-13e717f73fc8}
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Java Console
6.0.37
false
{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110902133214
browser.startup.homepage_override.mstone
rv:6.0.2
extensions.lastAppVersion
6.0.2
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1374878176
places.history.expiration.transient_current_max_pages
42724
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 965 Express Chipset Family
Vendor ID
8086
Device ID
2a02
Adapter RAM
Unknown
Adapter Drivers
igdumd32
Driver Version
7.14.10.1437
Driver Date
2-11-2008
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (7.0.6002.23097)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.
GPU Accelerated Windows
0/2. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.

iamjayakumars 489 solutions 5951 answers

Hello,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

Hello, Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. Please report back to see if this helped you! Thank you.

Question owner

The entire folder? will this delete my old v of FF ( the current one)? IF it doesnt install and I delete I will be stuck with no browser?

The entire folder? will this delete my old v of FF ( the current one)? IF it doesnt install and I delete I will be stuck with no browser?
iamjayakumars 489 solutions 5951 answers

Restart your System, hold F8 key to start in safemode.

Goto > Control Panel > programs and features

Remove the firefox and reinstall it.

Restart your System, hold F8 key to start in safemode. Goto > Control Panel > programs and features Remove the firefox and reinstall it.

Question owner

I am wondering if there is anything there... the entire download is only 274 kb..shouldnt the file be larger?

I am wondering if there is anything there... the entire download is only 274 kb..shouldnt the file be larger?

Question owner

GRRRRRRRRRRRR I deleted yhe file and now I have NO NO NO browser except IE which SUX! AND NO it still wont install.....I swear it is an empty file.

GRRRRRRRRRRRR I deleted yhe file and now I have NO NO NO browser except IE which SUX! AND NO it still wont install.....I swear it is an empty file.
kobe 441 solutions 5048 answers

Chosen Solution

try the full installer * https://www.mozilla.org/en-US/firefox/all/
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157366 answers

You can download the full installer via another computer and use an USB stick to transfer the file to your computer.

You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

See also:

You can download the full installer via another computer and use an USB stick to transfer the file to your computer. You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here: *http://www.mozilla.org/en-US/firefox/all.html See also: *[[/questions/964240]]

Question owner

TY So Much....Needless to say I had to download chrome since I despise IE....I have downloaded the full ver. from the link . TX Again.

TY So Much....Needless to say I had to download chrome since I despise IE....I have downloaded the full ver. from the link . TX Again.