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Is Geo Trust SSL CA – G2 no longer available CA Store?

Posted

Accessing certain sites that use certificates issued by “Geo Trust SSL CA – G2” generate the “invalid security certificate” error in Fire Fox 22 as this Certificate Authority is missing in the browser’s CA Store. This certificate is available in IE and was available in the previous version of the browser.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.7 r700
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • 4.0.50826.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • feedly 16.0.528 (feedly@devhd)
  • Firebug 1.11.4 (firebug@software.joehewitt.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Adobe Contribute Toolbar 6.0 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)
  • EPUBReader 1.4.2.1 ({5384767E-00D9-40E9-B72F-9CC39D655D6F}) (Inactive)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Web Analytics Solution Profiler (WASP) 2.7.25 (wasp@immeria.net) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Quadro NVS 280 PCI (Microsoft Corporation)
  • adapterDescription2:
  • adapterDeviceID: 0x032a
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 4-7-2004
  • driverDate2:
  • driverVersion: 5.6.7.3
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • general.useragent.vendorsub:
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1374511101
  • places.history.expiration.transient_current_max_pages: 86952
  • places.history.expiration.transient_optimal_database_size: 139122114
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1374507645

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Helpful Reply

Note that servers need to send intermediate certificates to make it possible to build a certificate chain.
If you have visited a website that sends such a intermediate certificate then Firefox stores it or future use and you won't get an error.
If that certificate is no longer stored (e.g. after a reset or deleted otherwise) then you will get an error.