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Recent printing problems from Gmail, print preview blank, works fine in IE

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Trying to print various reservations and receipts for upcoming trip. Trying to print from gmail, nothing would print. Tried using the printer icon provided in gmail, and laos tried "print preview" first, which opens to a blank page. "Page Setup" is a black screen. All of these things printed frone when using IE to reach my email account. Followed all the troubleshooting scenarios that Firefox has to fix printing problems, other than completely uninstalling an reinstalling the program. I run Windows XP, Firefox 22

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.7 r700
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • GEPlugin
  • Garmin Communicator Plug-In 4.0.4.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 3D Life Player(5.0.0.10). For more information, visit the 3D Life Player web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Java Quick Starter 1.0 (jqs@sun.com)
  • Move Media Player 1.0.0.071101000055 (moveplayer@movenetworks.com)
  • QuickJava 1.8.0 ({E6C1199F-E687-42da-8C24-E7770CC3AE66})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 2600 XT
  • adapterDescription2:
  • adapterDeviceID: 0x9588
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 7-28-2011
  • driverDate2:
  • driverVersion: 8.881.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 2600 XT)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.startup.homepage: http://www.gmail.com
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • font.internaluseonly.changed: True
  • font.name.serif.x-western: Trebuchet MS
  • general.useragent.extra.microsoftdotnet: ( .NET4.0C)
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1373680898
  • places.history.expiration.transient_current_max_pages: 53638
  • places.history.expiration.transient_optimal_database_size: 85819718
  • places.last_vacuum: 1321819056
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 0
  • privacy.cpd.cache: False
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1373227856

Misc

  • User JS: Yes
  • Accessibility: No
iamjayakumars
  • Top 10 Contributor
415 solutions 4908 answers
  1. Close all firefox instances
  2. Go to the profile folder (usually named XXXXX.default) in %APPDATA%\Mozilla\Firefox\Profiles\ for windows.
  3. Open the prefs.js file with a text editor like notepad++
  4. Locate and erase any lines starting with user_pref("print.printer

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