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Firefox will not open properly and leaves the background very blurry. I have unistalled and re-installed and problem persists.

Posted

I opened Firefox today and it checked for add-ons and then crashed. I uninstalled and then re-installed but the above problem persists. I cannot access Firefox at all.

I opened Firefox today and it checked for add-ons and then crashed. I uninstalled and then re-installed but the above problem persists. I cannot access Firefox at all.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; Tablet PC 2.0; Amazon Toolbar)

More Information

philipp
  • Top 10 Contributor
  • Moderator
3080 solutions 14317 answers

Helpful Reply

hello, please see if Firefox opens with a transparent or blank window applies to your situation - if so, it would be interesting to know which extension is involved...

hello, please see if [[Firefox opens with a transparent or blank window]] applies to your situation - if so, it would be interesting to know which extension is involved...

Question owner

Thanks Phillip It was the transparent screen problem and I followed your suggestions and disabled the add-ons and extensions but this still did not work. I then re-started MF in safe mode and hit the re-set button and it fixed it !! Many thanks again.

Thanks Phillip It was the transparent screen problem and I followed your suggestions and disabled the add-ons and extensions but this still did not work. I then re-started MF in safe mode and hit the re-set button and it fixed it !! Many thanks again.