X
Tap here to go to the mobile version of the site.

Support Forum

FF keeps asking to update, but update server can't be found...?

Posted

I have version 19.0.2, it keeps asking me to update but will never connect to the update server. Any suggestions? I've been trying here at work and at home, having the same problem both places.

I have version 19.0.2, it keeps asking me to update but will never connect to the update server. Any suggestions? I've been trying here at work and at home, having the same problem both places.

Additional System Details

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/Darwin/en-US/

Extensions

  • Firebug 1.11.4 (firebug@software.joehewitt.com)
  • Illuminations for Developers 1.1.25 (sroussey@illumination-for-developers.com)
  • Pearl Crescent Page Saver Basic 2.8 ({c151d79e-e61b-4a90-a887-5a46d38fba99})
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • Xinet Contextual Menu for Firefox 3.0 (XinetCMFireFox@xinet.com)
  • Adobe Acrobat - Create PDF 1.1 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Vuze Remote Community Toolbar 3.18.0.7 ({ba14329e-9550-4989-b3f2-9732e92d17cc}) (Inactive)
  • Zynga Community Toolbar 3.18.0.7 ({7b13ec3e-999a-4b70-b9cb-2617b8323822}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x fd5
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.google.com
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.loadInBackground: False
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 19.0.2
  • font.internaluseonly.changed: True
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • network.negotiate-auth.delegation-uris: interpublic.com, na.corp.ipgnetwork.com
  • network.negotiate-auth.trusted-uris: interpublic.com, na.corp.ipgnetwork.com
  • places.database.lastMaintenance: 1373164189
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1313600706
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10702 answers

Please go to www.getfirefox.com and download the latest and greatest version of Firefox from there.

Please go to www.getfirefox.com and download the latest and greatest version of Firefox from there.
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158511 answers

You can also find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

You can also find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here: *http://www.mozilla.org/en-US/firefox/all.html