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The font on my pages become distorted. I do not have this issue with Explorer or previously with Fire Fox. How can I eliminate this problem?

  • 2 replies
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  • Last reply by ideato

BillBeltz
BillBeltz
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The font on selected pages become distorted. If I highlight the distorted fronts they are corrected but eventually become distorted again. I have used Firefox for years and have never had this issue. I do not have this problem if I use Explorer. I prefer Fire Fox but this issue has become an irritant. I just deleted Firefox and installed a new version. It did not solve the problem. I thought it might be my PC, but as I indicated above, I do not have this issue with Explorer pages. I am confused. Help

The font on selected pages become distorted. If I highlight the distorted fronts they are corrected but eventually become distorted again. I have used Firefox for years and have never had this issue. I do not have this problem if I use Explorer. I prefer Fire Fox but this issue has become an irritant. I just deleted Firefox and installed a new version. It did not solve the problem. I thought it might be my PC, but as I indicated above, I do not have this issue with Explorer pages. I am confused. Help

All Replies (2)

user633449
user633449
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

ideato
ideato
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HelloBillBeltz, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

  • you can also try to set in about:config the gfx.content.azure.enabled pref to false OR if this didn't work set the gfx.direct2d.disabled pref to true and leave hardware acceleration otherwise enabled.


Thank you.