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A cmd/ batch file windows shows up when i close firefox for a few secconds, why?

  • 3 replies
  • 3 have this problem
  • 12 views
  • Last reply by jobingeorge

When i close firefox, a CMD window appears and then dissapears and firefox closes. This has happened all after Norton removed a file due to it thinking it was bad (while scanning on its own accord) The file that opens the window is located here: C:\Users\Robert\AppData\Roaming\Mozilla\Firefox\Profiles\jkqm25xu.default I think it may be one of the sessionstore javascript files.

When i close firefox, a CMD window appears and then dissapears and firefox closes. This has happened all after Norton removed a file due to it thinking it was bad (while scanning on its own accord) The file that opens the window is located here: C:\Users\Robert\AppData\Roaming\Mozilla\Firefox\Profiles\jkqm25xu.default I think it may be one of the sessionstore javascript files.

Chosen solution

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is causing this...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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All Replies (3)

Chosen Solution

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is causing this...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

I disabled some addons that arnt required, and this solved the problem! Thanks!

I disabled 'Firefox OS Simulator 3.0.1' and it solved the problem. Thanks..