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I can't import bookmarks (from Firefox) or Sync bookmarks using sync

Posted

Hi

I'm on a mac desktop and running Firefox 21. I want to import the bookmarks from my laptop and so I have tried the following without any success.:

1. Saving Firefox Bookmarks as a HTML file and using Import Bookmarks feature in 'show all bookmarks' 2. Use sync to sync both machines.

On each occasion, using both methods, I can see the bookmark structure but only the folders seem to be imported and when I hover over the folder the message 'empty' is displayed.

I'm not sure what else I can do but it seems that Firefox will not actually import its own exported files from and identical version of Firefox: 21.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 5.1.20125.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 4.0.3.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6
  • RealPlayer Plugin

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/Darwin/en-US/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • British English Dictionary 1.19.1 (en-GB@dictionaries.addons.mozilla.org)
  • Firebug 1.11.4 (firebug@software.joehewitt.com)
  • Greasemonkey 1.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Twitter App 1.7 ({12b6fdcd-4423-4276-82a3-73fdbff5f7e4})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 863
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400M OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.startup.homepage: https://mail.google.com/mail/?hl=en&shva=1#inbox
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • browser.tabs.loadInBackground: False
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • font.internaluseonly.changed: True
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.external.aliph: True
  • network.protocol-handler.warn-external.aliph: False
  • places.database.lastMaintenance: 1370377697
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.cpd.cache: False
  • privacy.cpd.cookies: False
  • privacy.cpd.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96758 answers

Helpful Reply

You can check for problems with the places.sqlite database file in the Firefox profile folder.