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I just download the newest version of firefox and apparently it was supposed to replace my old version why can I still access the old version from my dock icon.

Posted

I am running mac os x version 10.7.4 and I was attempting to update from Firefox version 3.5.5 to the latest version. The Firefox icon in my doc still persists and leads me to the old version of Firefox. Is this supposed to happen?

I am running mac os x version 10.7.4 and I was attempting to update from Firefox version 3.5.5 to the latest version. The Firefox icon in my doc still persists and leads me to the old version of Firefox. Is this supposed to happen?

Chosen solution

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Gecko default plugin
  • Facebook Video Calling by Skype
  • RealPlayer Plugin
  • Shockwave Flash 11.7 r700
  • Version 3.19.1.13088
  • Google Talk Plugin Video Accelerator version:0.1.44.28
  • DivX Plus Web Player version 2.2.1.2
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0
  • DivX VOD Helper Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • iPhoto6
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5

More Information

Amit Kumar Thakur
  • Locale Leader
70 solutions 859 answers

Chosen Solution

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. Please report back to see if this helped you!

Question owner

Great, thank you!

Great, thank you!