Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saving New A Recovery Error

  • 1 reply
  • 3 have this problem
  • Last reply by cor-el

more options

I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an error message that there was a problem generating a new Recovery Key.

All Replies (1)

more options

Try to delete your current account and create a new Sync account.