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i have this error ... please help

  • 1 reply
  • 11 have this problem
  • Last reply by jscher2000

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Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Modified by cor-el

All Replies (1)

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Do you get this error on a server you can physically access (e.g., your organization intranet)? If it's a server you control, you can connect to it and try to replicate the error in a browser on that system. Otherwise, IIS withholds the specific error to keep attackers in the dark.

If this is a web server and the problem isn't fixed promptly by the site, consider whether Firefox might not be sending the information typically expected by a webserver, such as cookies the server set, the referring page (HTTP_REFERER header), or other data you might be blocking/filtering using an add-on.

Also, here is some general advice. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that appears you can remove the site's cookies individually.

Then try reloading the page. Does that help?