X
Tap here to go to the mobile version of the site.

Support Forum

I am running firefox 19.0 on my mac and keep getting a message that's is not the latest version, but when I check there is no upgrade

Posted

I upgraded to 19.0. There is no upgrade to firefox 19.0 when I check, but when I open firefox, it says I am not using the latest version.

I upgraded to 19.0. There is no upgrade to firefox 19.0 when I check, but when I open firefox, it says I am not using the latest version.

Chosen solution

You can check the home page setting.

  • Firefox > Preferences > General > Startup: Home page

See these articles for some suggestions:

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Version 3.14.17.11865
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 10.3 r183
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • 5.1.10411.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • npmnqmp 071505000006
  • Garmin Communicator Plug-in Version 2.8.1.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12282 solutions 113753 answers

Chosen Solution

You can check the home page setting.

  • Firefox > Preferences > General > Startup: Home page

See these articles for some suggestions:

You can check the home page setting. *Firefox > Preferences > General > Startup: Home page See these articles for some suggestions: *https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox *https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols

Helpful Reply

The solution is not for this issue. It addresses a message that a window saying firefox has just updated appears when the app is opened. That is not the issue. The issue is that even when you have just updated, you get a message saying that you are not using the latest version.

The solution is not for this issue. It addresses a message that a window saying firefox has just updated appears when the app is opened. That is not the issue. The issue is that even when you have just updated, you get a message saying that you are not using the latest version.
cor-el
  • Top 10 Contributor
  • Moderator
12282 solutions 113753 answers

If this is a web page that opens then it can still be this issue with having that page set as a home page.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

If this is a web page that opens then it can still be this issue with having that page set as a home page. Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot.
JanetCW 0 solutions 1 answers

Helpful Reply

I'm having that same problem as those above. and it is frustrating. I'm attaching all the screenshot messages I get. I'm using an iMac Version 10.6.8. The sites I try to open seem to be under the impression that I'm running a PC. When I try to load a Netflix movie, I get one saying that "This page asks to use a plugin that can only run in 32-bit mode." A button to the right says, "Restart in 32-bit mode." Other messages say: "Sorry, we no longer support your version of Firefox. Firefox 3.6 is no longer supported . . ." and on Facebook, "You may want to upgrade your browser. You're using an old version of Firefox that is no longer supported and may be insecure. . . ." Your instruction to open: Firefox > Preferences > General > Startup: Home page is not available on Macs. There's no Startup on the General Preferences list.

I'm having that same problem as those above. and it is frustrating. I'm attaching all the screenshot messages I get. I'm using an iMac Version 10.6.8. The sites I try to open seem to be under the impression that I'm running a PC. When I try to load a Netflix movie, I get one saying that "This page asks to use a plugin that can only run in 32-bit mode." A button to the right says, "Restart in 32-bit mode." Other messages say: "Sorry, we no longer support your version of Firefox. Firefox 3.6 is no longer supported . . ." and on Facebook, "You may want to upgrade your browser. You're using an old version of Firefox that is no longer supported and may be insecure. . . ." Your instruction to open: Firefox > Preferences > General > Startup: Home page is not available on Macs. There's no Startup on the General Preferences list.
cor-el
  • Top 10 Contributor
  • Moderator
12282 solutions 113753 answers
You can check for problems caused by a possibly corrupted user agent. See: *https://support.mozilla.org/kb/Finding+your+Firefox+version *https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible