Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Install Firefox 19 on Windows XP

  • 4 replies
  • 8 have this problem
  • 1 view
  • Last reply by cor-el

more options

I downloaded "Firefox Setup 19.0.exe" and tried to install Firefox 19 on Windows XP (serv.pack 3) but the setup program refuses to complete installation (It only decompress some files at folder "user\config\temp\7zS105.tmp" then delete all files and close without an error message).

I found "Firefox Setup 19.0b6.exe" at ftp.mozilla.org and it worked well. The installation setup was completed.

What was going on? Could the default setup be more "expressive" and tell about the error?

Thanks, yours, danielcalegari@yahoo.com from Brazil

All Replies (4)

more options

It might not have been the setup problem . only the downloaded file may have been corrupted.

more options

Sorry but it is not a failed downloaded file, it is some error at "Firefox Setup 19.0.exe". It is only extracting its files at some temporary folder at "temp" windows folder and then, for some unknown reason, stop installation and deletes all files and folders created.

Beta versions worked well for installation... This is really strange!

I ask if there is some command line option for install program.

more options

Ok! I tried to un7zip the "firefox 19 setup" program and copy (overwrite) them to \programfiles\firefox\ ... and now I have a good oficial realease runing.

But anyway, default setup program has some error!

more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading the file an the installation.
Try to disable your anti-virus software or only the real-time scan temporarily to see if that makes things work if it happens again.

See also: