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Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

Posted

Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Displays Java applet content, or a placeholder if Java is not installed.
  • DivX VOD Helper Plug-in
  • DivX Plus Web Player version 2.2.2.14
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Facebook Video Calling by Skype
  • 5.0.61118.0
  • Coupons Inc., Coupon Printing FireFox Plugin
  • RealPlayer Plugin
  • iPhoto6
  • npmnqmp 071303000004

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/Darwin/en-US/

Extensions

  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Greasemonkey 1.7.1 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Multiple Tab Handler 0.7.2012122901 (multipletab@piro.sakura.ne.jp)
  • MWAddon Client 1.46.1 (mwaddonclient@mwaddon.com)
  • Readability 2.4 (readability@readability.com)
  • Scriptish 0.1.8 (scriptish@erikvold.com)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Zynga Community Toolbar 3.18.0.7 ({7b13ec3e-999a-4b70-b9cb-2617b8323822})
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 393
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 7300 GT OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: http://imagicwonders.com/
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.loadInBackground: False
  • dom.disable_window_move_resize: True
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 0
  • extensions.lastAppVersion: 19.0
  • font.size.fixed.x-western: 14
  • font.size.variable.x-western: 18
  • general.autoScroll: False
  • gfx.blacklist.webgl.msaa: 4
  • keyword.URL: chrome://browser-region/locale/region.properties
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361870045
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1304831068
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96650 answers

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

Question owner

I have dozens of crash reports, the latest is bp-86734c41-11f0-421d-8ddb-82c012130228. I can provide as many more as would be helpful.

bp-86734c41-11f0-421d-8ddb-82c012130228 2/28/13 1:03 AM
bp-03100a14-93f5-402b-a414-04a202130228 2/27/13 11:57 PM
bp-8252e461-1429-44a2-85c4-00d302130228 2/27/13 11:38 PM
bp-1eed7d97-821e-41f0-9bd9-9df912130228 2/27/13 10:39 PM
45C7E18D-B2AC-4106-A840-A7EA688296D62/27/1310:31 AM
bp-4990be07-5612-46b4-be3a-f94d42130227 2/27/13 7:44 AM
bp-ae6e1df9-0eca-4c55-8195-3e79d2130227 2/26/13 11:53 PM
bp-93b0e2ee-e999-47da-904b-71bd52130227 2/26/13 11:36 PM
bp-aade19a5-53df-4322-a615-ebc2c2130227 2/26/13 7:26 PM
bp-3b7cdc6c-4770-4034-b7d2-084602130226 2/26/13 3:36 PM
bp-f11d2a8c-708d-493f-969b-122de2130226 2/26/13 4:33 AM
bp-515261d3-f887-4c2f-a698-b8ebb2130226 2/25/13 11:31 PM
bp-32c50040-2518-4412-a8ee-87d412130226 2/25/13 10:45 PM

Modified by cor-el

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96650 answers

That is a problem with the graphic display driver.

Try to update the graphic display driver.

Try to disable hardware acceleration in Firefox.