firefox automatically updated itself yesterday, and has not been able to find any server on the internet since. what do I do?
well, a reset didn't help. I uninstalled and tried to reinstall, and the reinstall would not complete. this afternoon, when I was able to resume, the 800 support number I found on the internet was not able to connect remotely to my computer.
a reinstall, directly from firefox, did complete this time, but still says "server not found" whenever I tryo to acces the internet in any way
All Replies (2)
Please note there is no 1-800 number for Firefox, whatever number you did find is from another company and probably a scam.
Firefox can't load websites but other browsers can
Fix problems connecting to websites after updating Firefox
These both should help.
Try to run the Firefox program once as Administrator (right-click: Run as Administrator).
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: