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When openning a PDF file, a new tab will open but it will be blank, it does not download or open any pdf files, this just started the last 3 days....!!!!

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  • 10 have this problem
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  • Last reply by Emre

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Hi, I am on the verge of deleting Firefox from my computer as it has wasted hours of my time, and none of the online trouble-shooting answers are of any help.

Until recently I could open PDF files in my browser window, and today its impossible to open any pdf file, it will not even download if I choose to download it.

This issue has been going on and off for nearly a year, and I downloaded Nitro PDF add-on to solve it previously as the Adobe reader add-on didn't do anything. Today In the options menu of applications where I can select the program I want to open the PDF files with I can no longer find the NitroPDF reader as an option, so I choose the Adobe add-on and no matter how many re-starts it refuses to initiate any PDF files, all I get is a open and empty new tab.

Internet explorer opens PDF files fine, so I know its not computer related.

I am running Windows Vista Ultimate, Firefox Version 19.0.

If there is a way of fixing this, please help because currently I am at the end of my patience.

Regards,

Emre

Chosen solution

FF 19 has its own built-in viewer for pdf files. It does not seem to work properly. Displays are either poor quality or blank. Printing uses wrong typefaces and bad character spacing. Some colours prints and others do not.

 Thankfully, it is easy to revert to using some other pdf viewer, such as Foxit. Go to Tools / Options / Applications and scroll down to "Portable Document Formay (PDF)", and change it to your preferred pdf viewer.
 Your problem is solved!
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Chosen Solution

FF 19 has its own built-in viewer for pdf files. It does not seem to work properly. Displays are either poor quality or blank. Printing uses wrong typefaces and bad character spacing. Some colours prints and others do not.

 Thankfully, it is easy to revert to using some other pdf viewer, such as Foxit. Go to Tools / Options / Applications and scroll down to "Portable Document Formay (PDF)", and change it to your preferred pdf viewer.
 Your problem is solved!
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Hey thanx for the help, it worked like a charm.

I think firefox changed the application lay out, as I used to be able to choose my PDF opener from the list at " Adobe Acrobat Forms Document' where I could choose Nitro-PDF reader, but it has now moved all the way to the bottom like you suggested to the obvious place of "Portable Document Format" section. If someone didn't tell me , I wouldn't have scrolled all the way down to be able to find it... it really should be with all its cousins up the top... Cheers again..