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vimeo play button not responding

  • 5 replies
  • 4 have this problem
  • 7 views
  • Last reply by shofixtie

shofixtie
shofixtie
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Hi,

None of my vimeo video's seem to be working off my website.

They used to work fine but ever since updating to Firefox 18.0, the play buttons have stopped responding. You can view the issue at the below link:

http://www.glengranttasting.com/en-us/personaltasting.aspx#How%20To%20Run%20A%20Whisky%20Tasting

You will need to login with client code 1234

Hi, None of my vimeo video's seem to be working off my website. They used to work fine but ever since updating to Firefox 18.0, the play buttons have stopped responding. You can view the issue at the below link: http://www.glengranttasting.com/en-us/personaltasting.aspx#How%20To%20Run%20A%20Whisky%20Tasting You will need to login with client code 1234

Chosen solution

Hi, Just so you guys know we have found and fixed this issue.

It was being caused by the backface-visibility: hidden on the slider which was meant to prevent graphical glitches in webkit browsers but fortunately it was not required for our specific slider.

Once we removed the CSS backface-visibility: hidden property the play button worked fine in Firefox 19.0 on Macs.

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All Replies (5)

philipp
philipp
  • Moderator
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hello, when i try it the videos work fine for me - can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

there's also an update for the flash plugin available - maybe that will address the issue?!: https://get.adobe.com/flashplayer

Modified by philipp

cor-el
cor-el
  • Moderator
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I'm also having issues with the play button on Linux (latest Flash 11.2.202.262 for Linux).
It only works if I click a bit higher on the Flash player in the center of the subtitle area. Switching to full screen via the right-click context menu also makes the Flash player work.

It also makes the Flash player crash in a lot of cases.

Modified by cor-el

shofixtie
shofixtie Question owner
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Hi, I updated my flash to the latest version - closed the browser, re-opened, tried again - but no luck. The play button does not respond. (nothing crashes though) I then navigated to Help --> Restart Firefox with addons disabled, and then chose the "safe mode" option although the problem remains. I should also mention this is happening on all the PC's and Macs within the office so I don't think it is a PC specific problem.

Please let me know what else I could try. We are all on Firefox 18.0.2 currently. Thanks!

shofixtie
shofixtie Question owner
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Hi sorry for posting again but I'd like to add that my functionality is the same as cor-el. If i click on the video directly (sort of in the area of the subtitles) the video plays although, the play button still does not function.

I don't know if this helps, but I'd also like to mention if/when disabling the absolute positioning and z-index values being set on the .f object class (coming from vimeo) it fixes the issue. Unfortunately that CSS is being read from Vimeo so I am unable to disable it.

shofixtie
shofixtie Question owner
more options

Chosen Solution

Hi, Just so you guys know we have found and fixed this issue.

It was being caused by the backface-visibility: hidden on the slider which was meant to prevent graphical glitches in webkit browsers but fortunately it was not required for our specific slider.

Once we removed the CSS backface-visibility: hidden property the play button worked fine in Firefox 19.0 on Macs.

Modified by shofixtie