how do I get rid of Ask.com
how do I get rid of Ask.com?
Additional System Details
- User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Tablet PC 2.0; McAfee)
hello, please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
We've created a removal utility which will remove our toolbar from your computer. Please be sure to restart your computer after running it in order to complete the process.
If I can answer any other questions for you, please contact me via our Help Center.
Best regards, Eric Ask.com
This doesn't get rid of ask. I want it gone from my computer and I want Google back.
Hi Jane - please get in touch with me via the contact form at help.ask.com and I'll help you get everything sorted out. Please send me all the details. Thanks!