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I resently uninstalled and reinstalled firefox due other issues. I can't get the icon on my desktop. Any suggestions?


I can open firefox by right clicking a icon that was installed above above the all programs button in the start window, the clicking browse the internet. When I try to add a shortcut on the desktop window, it says it can't add the shortcut. Is there another way to add the mozilla icon to desktop so I can start with a double left click? Thanks

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  • npsitesafety
  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
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  • Google Update
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  • Adobe PDF Plug-In For Firefox and Netscape "9.5.1"
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  • DRM Netscape Network Object
  • Npdsplay dll
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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 25 Contributor
617 solutions 4263 answers

Hello finisheron, try this way to create the shortcut : on desktop, right-click, select new > shortcut, when you see a dialog box, choose Browse, then find firefox and create the shortcut.

thank you

Russell 0 solutions 34 answers

Hi "Finisher"

  • Right click on the desktop
  • New > Shortcut
  • Browse to eg, "C:\Program Files\Firefox\" ... folder
  • scroll down to "firefox.exe" file
  • [OK] button
  • [Next>] button
  • name your shortcut, eg, "Firefox"
  • [Finish] button

Question owner

Thanks, After I go thru these steps, when I click the finish button, i get the message "cannot create the shortcut". Any thoughts?

Helpful Reply

I also just noticed that on the mozilla page info window, it says that this website does not support encryption, and that can't be good.

  • Top 25 Contributor
617 solutions 4263 answers

Do you have the privileges in your xp account to do that (you want Administrator Privileges) ?

if you have it, see if you have the correct command in registry, in the next key HKEY_CLASSES_ROOT\.lnk\ShellNew it must be the rundll32.exe appwiz.cpl,NewLinkHere %1

if the registry value is correct, check for virus or malware.

thanks again

Question owner

I do have administrator privileges. Can you give me a little more info on the steps to check this value? I'm a relative novice at this sort of thing, but I'm confident I can perform this check. Thanks

  • Top 25 Contributor
617 solutions 4263 answers

See: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/regedit_overview.mspx

when you open the HKEY_CLASSES_ROOT find lnk (the first letter is "L" "l"nk) click the (+) to expant click ShellNew and see in the right window the Name(command) type(REG_SZ) Data (rundll32.exe appwiz.cpl,NewLinkHere %1)

thanks again

Russell 0 solutions 34 answers


Your guidance matches my WinXP OS PC. Thank you.

But does it apply to Win7 ?

On my Win7 PC "command" name does not exist.

Is that because Win7 has a different security structure ?


Modified by Russell

  • Top 25 Contributor
617 solutions 4263 answers

grayghost2, i think in win 7 it is here, HKEY_CLASSES_ROOT\CLSID\ {1BA783C1-2A30-4ad3-B928-A9A46C604C28} create new link