X
Tap here to go to the mobile version of the site.
IMPORTANT ANNOUNCEMENT: We’re going through some system changes, that may have slowed responses to your questions. If you had asked a question in the last couple of months, please re-post it and the community will help you as soon as we can. If you’ve registered after February 7th, please register again, the accounts on the previous site were not migrated to this temporary site. If you joined us before February 7, please reset your password if you have trouble logging into this temporary site.

Support Forum

Firefox 18 for Windows crashes on start-up

Posted

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help!

Crash report:

Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help! Crash report: Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)

More Information

philipp
  • Top 10 Contributor
  • Moderator
4422 solutions 19835 answers

Helpful Reply

hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...

hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...

Question owner

Thank you so much for your reply!

Is the Websense Endpoint security as Symantec Endpoint?

Thank you so much for your reply! Is the Websense Endpoint security as Symantec Endpoint?
philipp
  • Top 10 Contributor
  • Moderator
4422 solutions 19835 answers

Helpful Reply

no, i think its by a different vendor - this is most commonly used on enterprise systems...

no, i think its by a different vendor - this is most commonly used on enterprise systems...

Question owner

thanks a lot!

thanks a lot!