Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I am connected to a wireless network and it shows I have Internet but it needs to authenticate it but when I open the browser it can't find the server.


I am using it with avg anti virus free edition 2013. When I try to open browser it tries to redirect to the network submit page and can't find it. I know the server works because I can sign on anytime on my iPhone and on my other computer.

Additional System Details


  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 6_0_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A523 Safari/8536.25

More Information

  • Top 10 Contributor
2365 solutions 20923 answers

Sometimes Firefox can remember the results of previous failures. To do a fresh reload bypassing the cache, try:


In some cases, you could try opening a different site that you do not normally visit, such as microsoft.com and see whether that redirects correctly.