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the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll

Posted

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM

Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

Chosen solution

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/536.26.9 (KHTML, like Gecko) Version/5.0.5 Safari/533.21.1

More Information

can't access programme

crengieer 1 solutions 1 answers

Chosen Solution

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

Question owner

Thank you cregieer I turned of virtual virtualization in Zone Alarm and problem solved. Firefox starts up flawlessly.