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How do I keep the "Automatic Save Folder" tab from opening when I start Firefox 18.0?


Firefox opens with the "Automatic Save Folder" open instead of my normal home page.

Chosen solution

before saving prefs.js please close firefox and your guess is right the value may any number.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • HP Product Detection Plugin
  • HP Active Check Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • npsitesafety
  • HP Pit Plugin
  • WildTangent Games App V2 Presence Detector
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Gaaiho Doc Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • Logitech Device Detection
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp


  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
User Agent
Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Profile Folder
Enabled Plugins
Build Configuration
Crash Reports
Memory Use
Adblock Plus2.2.1true{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}Adobe Acrobat - Create PDF2.0trueweb2pdfextension@web2pdf.adobedotcomAutomatic Save Folder1.0.4trueasf@mangaheart.orgHP Detect1.0.19.2true{ab91efd4-6975-4081-8552-1b3922ed79e2}Logitech Device Detection1.23.0.5trueDeviceDetection@logitech.comNorton Toolbar2013.2.3.1true{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}XFINITY Toolbar3.5.1.12true{4b9bcce8-a70b-402a-a7e1-db96831ee26f}YouSendIt Toolbar3.15.4.23821truetoolbar@ask.comAVG Security Toolbar13.2.0.5falseavg@toolbarHP Smart Web Printing4.60falsesmartwebprinting@hp.comJava Console6.0.33false{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}Java Console6.0.35false{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}Java Console6.0.37false{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}Norton Family2.6.0.52false{6D5C8FC4-DE46-41bf-9092-93F0F78E9115}Norton Vulnerability Protection11.1.1.5 - 2false{BBDA0591-3099-440a-AA10-41764D9DB4DB}PDF Converter8falsenuance@pdf8WinZipBar Community Toolbar3.16.0.100false{50fafaf0-70a9-419d-a109-fa4b4ffd4e37}
Important Modified Preferences
accessibility.typeaheadfind.flashBar0browser.cache.disk.capacity358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.cache.disk.smart_size_cached_value358400browser.display.background_color#C0C0C0browser.display.use_system_colorstruebrowser.link.open_newwindow2browser.places.smartBookmarksVersion4browser.startup.homepagehttp://www.nbcnews.com/browser.startup.homepage_override.buildID20130104151925browser.startup.homepage_override.mstone18.0browser.tabs.loadInBackgroundfalsebrowser.tabs.warnOnClosefalsedom.mozApps.usedtrueextensions.lastAppVersion18.0font.internaluseonly.changedtruefont.name.serif.x-westernComic Sans MSgfx.direct3d.prefer_10_1truekeyword.URLhttp://search.xfinity.com/?cat=web&con=toolbar&cid=xfstart_tech_search&q=network.cookie.prefsMigratedtruenetwork.http.max-persistent-connections-per-server4places.database.lastMaintenance1358005746places.history.expiration.transient_current_max_pages104858places.history.expiration.transient_optimal_database_size167772160privacy.clearOnShutdown.cookiesfalseprivacy.clearOnShutdown.downloadsfalseprivacy.clearOnShutdown.formdatafalseprivacy.donottrackheader.enabledtrueprivacy.item.cachetrueprivacy.item.downloadsfalseprivacy.item.formdatafalseprivacy.item.historyfalseprivacy.item.passwordsfalseprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.promptOnSanitizefalseprivacy.sanitize.sanitizeOnShutdownfalsesecurity.warn_viewing_mixedfalse
Adapter DescriptionNVIDIA GeForce GT 545Adapter Driversnvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2umAdapter RAM3071Device ID0x1243Direct2D EnabledtrueDirectWrite Enabledtrue (6.2.9200.16433)Driver Date7-28-2012Driver Version9.18.13.529GPU #2 ActivefalseGPU Accelerated Windows1/1 Direct3D 10Vendor ID0x10deWebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce GT 545)
Incremental GC
Prevent Accessibility
Library Versions
Expected minimum versionVersion in useNSPR4. Basic ECC3.14.1.0 Basic ECCNSSSMIME3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSSSL3.14.1.0 Basic ECC3.14.1.0 Basic ECCNSSUTIL3.

  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello, this is likely triggered by an extension with the same name listed in your installed addons. please remove it from firefox > addons > extensions.

Disable or remove Add-ons

mojamba 0 solutions 4 answers

Helpful Reply

I have the same problem but I do NOT want to remove the extension. I love the extension, I just want to stop seeing the tab that tells me it has been updated every time I launch Firefox (including popup windows). All my other extensions play nice and show that updated tab once and never again, not sure why this one is persisting.

  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

in this case please directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...

mojamba 0 solutions 4 answers

Thanks for the reply. I suspected that was the case, but since this thread had already been started, I figured I would ask just in case. I'll do as you suggest.

pratikatpc 1 solutions 3 answers

Helpful Reply

open firefox | Press Alter Key | Select Help | Select troubleshotting Information | click on show folder | open prefs.js |( NOW CLOSE FIREFOX) press ctrl+H (find & replace)| copy this value in Find What box| user_pref("extensions.asf.version", ""); | and paste this value in Replace with box | user_pref("extensions.asf.version", 18); | press ctrl+S |( FIREFOX MUST BE CLOSED AT THE TIME OF SAVING THIS FILE OTHERWISE CHANGED SETTINGS WILL BE NOT SAVED) exit

Modified by pratikatpc

mojamba 0 solutions 4 answers

That seems reasonable, though I guess the value should be the latest version of the extension, not 18. Regardless, it didn't solve the problem for me. Thanks for trying, though. I have emailed the author of the extension but I haven't heard back yet.

pratikatpc 1 solutions 3 answers

Chosen Solution

before saving prefs.js please close firefox and your guess is right the value may any number.

ebaldino 0 solutions 1 answers

Hi pratikatpc,

Thank you, it worked like a charm!

mojamba 0 solutions 4 answers

I tried that, but no luck. It probably has something to do with the fact that I am syncing my Firefox configuration using Dropbox. Even though I save it with FF closed and the changes propagate via Dropbox, the file keeps getting re-set back to a blank value for version.

I still haven't heard back from the developer.