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.ifr popup at opening mozilla


after updating mozilla each time open get ifr popup...asks to either open or save...neither makes it stop...

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r183
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • WidevineMediaOptimizer
  • Google Talk Plugin Video Accelerator version:
  • Version
  • LogMeIn, Inc. Remote Access Components
  • Advanced SystemCare 6 Safari Plugin DLL
  • Google Update
  • Advanced SystemCare 6 Opera Plugin DLL
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 4.1.10329.0
  • Picasa plugin
  • DivX Plus Web Player version
  • Sling Player Plug-In for Mozilla
  • DivX VOD Helper Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Office Plugin for Netscape Navigator


  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Hello ktmlbates,

Could you please provide us with the exact error you are receiving or a screenshot it please? This will help us diagnose your issue faster and easier.


jelindley 0 solutions 3 answers

Here is the error I received. It stayed on the screen for several seconds, and was followed by the second popup.

jelindley 0 solutions 3 answers

This computer is running Windows XP with SP3 and we get the error when bringing up www.google.com in Firefox 18.0.1.

jelindley 0 solutions 3 answers

I also got this error on my computer that's running Windows 7.

cjg514 0 solutions 3 answers

I am getting this pop up randomly many times throughout the day which is very irritating. I've run malware, ccleaner, spybot, avg etc. but it's still there. Strange thing..it doesn't happen in i.e. I'm on an xp. I've looked for help on this many times, but can't find an answer. (the link trying to open is always:

 http://www-ig- open social.googleusercontent.com
Thanks for any help you can supply.


  • Top 10 Contributor
  • Moderator
10746 solutions 96695 answers

Check the home page setting.

Try to delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

cjg514 0 solutions 3 answers

So far, so good.... I checked my homepage and also deleted sessionstore.js, sessionstores 1 & 2, but there wasn't a sessionstore.bak. Hopefully this will solve the problem.

cjg514 0 solutions 3 answers

Unfortunately, this was not the answer. Still getting pop up.

  • Top 10 Contributor
  • Moderator
10746 solutions 96695 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.