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multiple monitor text appears on different location

Posted

I am running a mid-2012 retina MacBook Pro (OS X 10.8.2, 2.7 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 650M OpenGL Engine). I updated to FF 18 yesterday. When using FF on the laptop alone, everything works perfectly. At work, though, I run multiple monitors in the following configuration:

rMBP -Thunderbolt Cable-> Apple Thunderbolt Monitor -Apple mini-display cable--> Apple Cinema Display

In other words, the two external monitors are daisy chained from the laptop. I use all three monitors.

When I use FF on the center (Thunderbolt) monitor, any text I enter and any dropdown menus that are supposed to appear on FF itself show up as a tiny text section on the laptop itself. In other words, it looks like FF is trying to display the information from the browser where it would be on the laptop if the browser were open there. I have screencaps if you would like to see them.

I am running a mid-2012 retina MacBook Pro (OS X 10.8.2, 2.7 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 650M OpenGL Engine). I updated to FF 18 yesterday. When using FF on the laptop alone, everything works perfectly. At work, though, I run multiple monitors in the following configuration: rMBP -Thunderbolt Cable-> Apple Thunderbolt Monitor -Apple mini-display cable--> Apple Cinema Display In other words, the two external monitors are daisy chained from the laptop. I use all three monitors. When I use FF on the center (Thunderbolt) monitor, any text I enter and any dropdown menus that are supposed to appear on FF itself show up as a tiny text section on the laptop itself. In other words, it looks like FF is trying to display the information from the browser where it would be on the laptop if the browser were open there. I have screencaps if you would like to see them.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
1Password
3.9.9
true
onepassword@agilebits.com
Adblock Plus
2.2.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
DoNotTrackMe
2.2.5.1211
true
donottrackplus@abine.com
Feedback
1.2.2
true
testpilot@labs.mozilla.com
PDF Viewer
0.7.1
true
uriloader@pdf.js
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size_cached_value
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://www.easttexaspoliceacademy.org/
browser.startup.homepage_override.buildID
20130104151948
browser.startup.homepage_override.mstone
18.0
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
dom.mozApps.used
true
extensions.lastAppVersion
18.0
font.language.group
x-western
font.name.serif.x-western
Myriad Pro
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1357746444
places.history.expiration.transient_current_max_pages
104858
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Device ID
0x fd5
GPU Accelerated Windows
1/1 OpenGL
Vendor ID
0x10de
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine
AzureCanvasBackend
quartz
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

cor-el
  • Top 10 Contributor
  • Moderator
13046 solutions 119473 answers

Try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
Try to disable hardware acceleration in Firefox. *Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
vernak2539 0 solutions 2 answers

I also have this problem. I have tried everything from the link provided by cor-el

I also have this problem. I have tried everything from the link provided by cor-el
scottm5443 0 solutions 1 answers

I also have the same issue, but I also have an issue where it opens up on the thunderbolt display, it doesn't display correctly. You must move it to laptops display then back to the thunderbolt display. I have attached a screen shot.

I also have the same issue, but I also have an issue where it opens up on the thunderbolt display, it doesn't display correctly. You must move it to laptops display then back to the thunderbolt display. I have attached a screen shot.
vernak2539 0 solutions 2 answers

I had this error as well, but it automatically fixed itself after a few seconds when it realized it was on the regular display (no retina). This happens often to me when I use firebug.

I had this error as well, but it automatically fixed itself after a few seconds when it realized it was on the regular display (no retina). This happens often to me when I use firebug.

Question owner

@scottm5443: Mine does that exact thing, too. It goes away when I "grab" the corner of the window and begin to resize it.

Also, I tried using the nightly build -- I am still having the same problem as with the stable (v.18) and beta (v.19) versions -- and it only happens on the retina display.

@scottm5443: Mine does that exact thing, too. It goes away when I "grab" the corner of the window and begin to resize it. Also, I tried using the nightly build -- I am still having the same problem as with the stable (v.18) and beta (v.19) versions -- and it only happens on the retina display.