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Firefox passwords gone after upgrade

Posted

I just upgraded Ubuntu to version 12.04 and now my saved logon and password file is empty. I tried using the instructions in the "Restoring a profile backup" but it did not work. I found the file "xxxxxxxx.default" in "home .mozillza Firefox" and copied it to the desktop. Then I closed Firefox and copied the file back to "home .mozillza Firefox" I reopened Firefox and checked the password file and nothing was there.

I also tried the same action, but copied the "xxxxxxxx.default" to the next higher directory - " home .mozzilla" and pasted it there. Reopened Firefox - still no passwords.

Then I went through the process and copied it again, pasted it into the Firefox folder. It showed both the old and new files, asked if I wanted to overwrite them. It went through the process, copied all 37 files, but when I rteopened Firefox - still no logons or passwords.

The rest of Firefox works except for this glitch - Can you help me fix this?

Thanks.

I just upgraded Ubuntu to version 12.04 and now my saved logon and password file is empty. I tried using the instructions in the "Restoring a profile backup" but it did not work. I found the file "xxxxxxxx.default" in "home .mozillza Firefox" and copied it to the desktop. Then I closed Firefox and copied the file back to "home .mozillza Firefox" I reopened Firefox and checked the password file and nothing was there. I also tried the same action, but copied the "xxxxxxxx.default" to the next higher directory - " home .mozzilla" and pasted it there. Reopened Firefox - still no passwords. Then I went through the process and copied it again, pasted it into the Firefox folder. It showed both the old and new files, asked if I wanted to overwrite them. It went through the process, copied all 37 files, but when I rteopened Firefox - still no logons or passwords. The rest of Firefox works except for this glitch - Can you help me fix this? Thanks.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • DivX Web Player version 1.4.0.233
  • The Totem 3.0.1 plugin handles video and audio streams.

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Directory
Open Directory
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Global Menu Bar integration
3.6.4
true
globalmenu@ubuntu.com
Ubuntu Firefox Modifications
2.6
true
ubufox@ubuntu.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://my.yahoo.com/
browser.startup.homepage_override.buildID
20121129165506
browser.startup.homepage_override.mstone
17.0.1
browser.zoom.full
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
17.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1356478439
places.history.expiration.transient_current_max_pages
97065
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.OCSP.disable_button.managecrl
false
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
X.Org -- Gallium 0.4 on AMD RS780
Vendor ID
X.Org
Device ID
Gallium 0.4 on AMD RS780
Driver Version
2.1 Mesa 8.0.4
WebGL Renderer
X.Org -- Gallium 0.4 on AMD RS780 -- 2.1 Mesa 8.0.4
GPU Accelerated Windows
0
AzureCanvasBackend
none
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

smo 38 solutions 498 answers

Have you looked at this article? Recovering important data from an old profile

Also, in general, it makes sense to use Profile Manager in such cases: Use the Profile Manager to create and remove Firefox profiles

Last but not least - for the future: setup Sync to have all the crucial data safe and sound, encrypted, on Mozilla servers:

How do I set up Firefox Sync?

hih

Have you looked at this article? [[Recovering important data from an old profile]] Also, in general, it makes sense to use Profile Manager in such cases: [[Use the Profile Manager to create and remove Firefox profiles]] Last but not least - for the future: setup Sync to have all the crucial data safe and sound, encrypted, on Mozilla servers: [[How do I set up Firefox Sync?]] hih

Helpful Reply

smo

Thanks for the attempt, but I used every permutation of those instructions and nothing worked. I'm in this process more than 8 hours and I don't know what else to do. I tried the reset - no I backed up my profile, created a new one - no I copied every file to the new profile - no Tried to merge profile folders - no I made several profiles, all with the original? information and files - nope. Made dozens of attempts to merge and/or make things work - nothing. I'm pretty sure that I'm douched on finding and fixing the password file that I depended on for so long. It's also very frustrating because after more than 10 years using Firefox, with many, many upgrades, I NEVER lost a file or a setting. This problem may be related to the Unity interface Ubuntu is forcing down our throats, but I have no idea how to regress to the old format. I intentionally waited to upgrade from 11.10 to 12.04 to avoid this kind of mess. Screw 'em all!

smo Thanks for the attempt, but I used every permutation of those instructions and nothing worked. I'm in this process more than 8 hours and I don't know what else to do. I tried the reset - no I backed up my profile, created a new one - no I copied every file to the new profile - no Tried to merge profile folders - no I made several profiles, all with the original? information and files - nope. Made dozens of attempts to merge and/or make things work - nothing. I'm pretty sure that I'm douched on finding and fixing the password file that I depended on for so long. It's also very frustrating because after more than 10 years using Firefox, with many, many upgrades, I NEVER lost a file or a setting. This problem may be related to the Unity interface Ubuntu is forcing down our throats, but I have no idea how to regress to the old format. I intentionally waited to upgrade from 11.10 to 12.04 to avoid this kind of mess. Screw 'em all!
cor-el
  • Top 10 Contributor
  • Moderator
12487 solutions 115221 answers

For saved names and passwords to restore from a backup or other profile you need to copy the two files key3.db (encryption key) and signons.sqlite to the active profile folder.

Copying a full profile folder will only work if that profile is subsequently registered in profiles.ini by creating a new profile and click the Choose Folder button and selecting that copied profile. That is easier and safer than editing the profiles.ini file.

For saved names and passwords to restore from a backup or other profile you need to copy the two files key3.db (encryption key) and signons.sqlite to the active profile folder. Copying a full profile folder will only work if that profile is subsequently registered in profiles.ini by creating a new profile and click the Choose Folder button and selecting that copied profile. That is easier and safer than editing the profiles.ini file. *http://kb.mozillazine.org/profiles.ini_file