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Home page disappears on Mac


When i open a page on Mozilla and i select a link or topic the screen will disappear and go back to the desktop. I have a RoboForm taskbar and all the wording on that will still remain visible when the page disappears. Mac OS 10.7.5

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • RoboForm FireFox toolbar placeholder plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.


  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

I tried closing add ons but didn't help.

  • Top 10 Contributor
416 solutions 4930 answers

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Open the Finder by clicking the smiley face icon in the dock.
  2. Navigate to the following directory: ~ / Library / Application Support / Firefox / Crash reports / submitted.
  3. Now, you should see a list of files that contain reports. Click the gear icon in the toolbar (or open the View menu), then select Arrange by > Creation date to get the most recent files at the top of the window.
  4. Open the most recent 5 files with a text editor and copy the IDs.
  5. Paste each ID into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Question owner

iamjayakumars The info you requested is listed below:

Crash ID: bp-1feacc27-02ac-4fea-a34a-53cc42121111
Crash ID: bp-bbc4d22b-075d-4b88-bab9-268fa2121111
Crash ID: bp-b2cb24ed-7adf-4a60-aca6-fa8242121126
Crash ID: bp-fe1f6c46-5291-408b-aea4-c86bb2121216
Crash ID: bp-65025ada-f438-4170-aff2-0b8592121225

Thanks for the help

Modified by cor-el

  • Top 10 Contributor
416 solutions 4930 answers

Looks like a problem with the JIT compiler.

Try to disable the JIT compiler and set some jit prefs (Filter: jit) to false on the about:config to see if that helps.

  • javascript.options.methodjit.chrome
  • javascript.options.methodjit.content