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On a Mac OS X 10.8.2 I can't read with firefox .pdf web pages, while I can do it with Safari and Thunderbird. Solution?

Posted

I have installed on my Mac not only Preview but also Acrobat X Pro. The .pdf web pages opened with Mozilla Firefox are blank, while with Safari I can see the documents. There must be a matter of plugin.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.5 r502
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10779 solutions 97013 answers

Helpful Reply

We have seen reports that the Adobe Reader plugin isn't working on Mac.

Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

Question owner

So, it's a general problem. Thank you.