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retrieve sync with no key

Posted

Hi. I installed Firefox Sync on a computer that I later reinstalled the operating system on and I do not have a computer or device to sync to. I would like to recover my sync data but do not want to generate a new recovery key and delete this data. I still have my password. What can I do?

Hi. I installed Firefox Sync on a computer that I later reinstalled the operating system on and I do not have a computer or device to sync to. I would like to recover my sync data but do not want to generate a new recovery key and delete this data. I still have my password. What can I do?

Chosen solution

If you didn't save your Sync key there is unfortunately no way to get your Sync data back. Please note Sync is not for backups, only syncing between multiple devices. Do you have a backup of your hard drive before you wiped (always wise to do)

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0

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Tyler Downer
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1283 solutions 8489 answers

Chosen Solution

If you didn't save your Sync key there is unfortunately no way to get your Sync data back. Please note Sync is not for backups, only syncing between multiple devices. Do you have a backup of your hard drive before you wiped (always wise to do)

If you didn't save your Sync key there is unfortunately no way to get your Sync data back. Please note Sync is not for backups, only syncing between multiple devices. Do you have a backup of your hard drive before you wiped (always wise to do)

Question owner

I do not have a drive available with the data. Thank you for your answer. I happened to jump into Firefox sync without reviewing the documentation first. It's unfortunate when I do that!

I do not have a drive available with the data. Thank you for your answer. I happened to jump into Firefox sync without reviewing the documentation first. It's unfortunate when I do that!