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I have a website called StopBadware wanting to check my homepage. Is it legit?

Posted

When I click on my homepage after visiting other websites I get a screen saying the home page website has badware. Then when I ask it to ignore a screen pops up telling me how StopBadware program will clean up my computer. I don't trust the StopBadware program, since I don't know where it came from. Does FireFox support this program and if not how do I keep it from popping up every time I go back to my homepage? Thanks for any information you can provide.

Chosen solution

I have found a thread you may want to look at. https://support.mozilla.org/en-US/questions/765945

It is suggested that StopBadware is uninstalled immediately and scanned with the programs suggested above.

Thanks!

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More Information

When I click on my homepage after visiting other websites I get a screen saying the home page website has badware. Then when I ask it to ignore a screen pops up telling me how StopBadware program will clean up my computer. I don't trust the StopBadware program, since I don't know where it came from. Does FireFox support this program and if not how do I keep it from popping up every time I go back to my homepage? Thanks for any information you can provide.

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3018 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Question owner

I have Mcafee on my computer and run PC Maestro tuneup and neither have helped the StopBadware popping up. The sites you mentioned ask me to uninstall my antivirus and I didn't want to do this. I still don't know whether to let the StopBadware site try to fix the problem, since I don't know whether it is associated with Firefox and can be trusted.

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3018 answers

Chosen Solution

I have found a thread you may want to look at. https://support.mozilla.org/en-US/questions/765945

It is suggested that StopBadware is uninstalled immediately and scanned with the programs suggested above.

Thanks!

Question owner

Believe I got what I wanted. I never installed and will leave it alone. Thanks

Jack Yan 0 solutions 48 answers

I have this issue, too, and Stop Badware accuses one of our sites of having malware. When I click through using their own search engine, we are clean. When I go to Google Webmaster Tools, we are clean. After a week of seeing these false accusations, I am getting tired of it—although it is having a very negative effect on our traffic.

I appreciate that a service like this exists but if we are clean, then stop showing the page and giving us a bad name!

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3018 answers

Unfortunately we have no control over Stop Badware. I will have the appropriate people have a look at this thread but we do not have control on what Stop Badware does.

Jack Yan 0 solutions 48 answers

Thanks, Feer! Each day I have to tell (my copy of) Firefox that our site is clean, each day I go to Stop Badware to check if there really is malware, and each day we come up clean!

It’s not to say that alerts haven’t come up before, but we keep checking and checking and there is nothing wrong! We’ve even been removing ad networks in case it’s them.

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96760 answers

Helpful Reply

See also:

  • bug 820283 - Sites stay marked as a malware or phishing even after removal from the SafeBrowsing DB
Jack Yan 0 solutions 48 answers

Thank you, Cor-el: I have now added my 2¢ and now following that thread.

And thank you for all your help over the year (and previous years!).