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Mac 10.6.3 Microsoft Sliverlight problem

Posted

I am running Mac 10.6.3 and have a problem. when I try to play a video it says you need Sliverlight plug in so I install Sliverlight (it said it was successful install) . I tried t run the video again and it says to install the plug in?? any ideas. I have tried Mac Safari and the video plays with no problem just will not work with Firefox.

Chosen solution

Please do the following:

Type about:addons into your address bar, press Enter

Then go to plugins, and enable Silverlight, restart Firefox.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Office Live Update v1.0
  • RocketLife Software Component
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Picasa plugin.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

Chosen Solution

Please do the following:

Type about:addons into your address bar, press Enter

Then go to plugins, and enable Silverlight, restart Firefox.

cor-el
  • Top 10 Contributor
  • Moderator
10755 solutions 96800 answers

You can try to run Firefox temporarily in 32 bit mode to see if that works.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window # Restart Firefox

Question owner

Thanks that fixed it. Not sure how I missed that????