Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blank space above address bar in full screen mode on Mac

  • 12 replies
  • 1 has this problem
  • 1027 views
  • Last reply by Roman

more options

Hi. Blank space appears above address bar in full screen mode when I bookmark specific web page for the first time after FF start. Only way to hide this space is View->Toolbars->Customize->Done. But it appears each time after FF restarts. Disabling all addons does not help. This problem disappears only in FF safe mode.

Thanks, Roman

Modified by Roman

Chosen solution

Exit firefox completely and in Profile folder delete localstore.rdf file in case that you have Corrupt localstore.rdf file.

Read this answer in context 👍 1

All Replies (12)

more options

Screenshot of this problem.

more options

Hi romansobko, try to disable hardware acceleration and check it again(in safe mode hardware acceleration is disable).

see for more info : https://hacks.mozilla.org/2010/09/hardware-acceleration/


thank you

more options

Didn't help. Same problem after FF restart.

more options

Forgot to mention that this problem appears only in full screen mode.

more options

Disable all extensions and If the problem no longer occurs, one of your extensions was causing it, then re-enable each extension one at a time to check it.

thanks again

more options

Didn't work. It was the first thing I did.

more options

you write that you disable add-ons, you disable extensions as well ?

more options

I disabled everything in Extensions and Plugins tabs.

more options

Switch to the default theme then because in safe mode the default theme is used, without a persona.

more options

I am using the default theme.

more options

Chosen Solution

Exit firefox completely and in Profile folder delete localstore.rdf file in case that you have Corrupt localstore.rdf file.

more options

Thanks a lot! That solved my problem. I really appreciate your help.