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Blank space above address bar in full screen mode on Mac

Posted

Hi. Blank space appears above address bar in full screen mode when I bookmark specific web page for the first time after FF start. Only way to hide this space is View->Toolbars->Customize->Done. But it appears each time after FF restarts. Disabling all addons does not help. This problem disappears only in FF safe mode.

Thanks, Roman

Modified by Roman

Chosen solution

Exit firefox completely and in Profile folder delete localstore.rdf file in case that you have Corrupt localstore.rdf file.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
All-in-One Sidebar
0.7.18
true
{097d3191-e6fa-4728-9826-b533d755359d}
Flashblock
1.5.16
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Greasemonkey
1.5
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
ImageTweak
0.25.1
true
{DB2EA31C-58F5-48b7-8D60-CB0739257904}
LastPass
2.0.0
true
support@lastpass.com
Quick Translator
1.0b2
true
{5C655500-E712-41e7-9349-CE462F844B19}
Russian Hunspell spellchecking dictionary
1.0.20120501
true
hunspell-ru@dictionaries.addons.mozilla.org
Session Manager
0.7.9.1
true
{1280606b-2510-4fe0-97ef-9b5a22eafe30}
Speed Dial
0.9.6.10
true
{64161300-e22b-11db-8314-0800200c9a66}
Text Link
4.0.2011021601
true
{54BB9F3F-07E5-486c-9B39-C7398B99391C}
Tree Style Tab
0.14.2012111201
true
treestyletab@piro.sakura.ne.jp
Ukrainian dictionary
1.6.5
true
uk-ua@dictionaries.addons.mozilla.org
Xmarks
4.1.3
true
foxmarks@kei.com
Custom Tab Width
1.0.1
false
tab-width@design-noir.de
DownThemAll!
2.0.15
false
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
LiveReload
2.0.8
false
livereload@livereload.com
ReloadEvery
13.0.0
false
{888d99e7-e8b5-46a3-851e-1ec45da1e644}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.sessionstore.restore_hidden_tabs
true
browser.startup.homepage
chrome://speeddial/content/speeddial.xul
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
browser.tabs.insertRelatedAfterCurrent
false
browser.tabs.insertRelatedAfterCurrent.backup
true
browser.tabs.loadFolderAndReplace
false
browser.tabs.onTop
false
browser.tabs.tabMaxWidth
110
browser.tabs.tabMinWidth
36
dom.disable_window_flip
false
extensions.lastAppVersion
17.0.1
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1354311280
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.cpd.cookies
false
privacy.cpd.extensions-sessionmanager
false
privacy.cpd.formdata
false
privacy.cpd.offlineApps
true
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x8086
Device ID
0x 126
WebGL Renderer
Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 APPLE-8.0.61
GPU Accelerated Windows
1/1 OpenGL
AzureCanvasBackend
quartz
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Question owner

Screenshot of this problem.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Hi romansobko, try to disable hardware acceleration and check it again(in safe mode hardware acceleration is disable).

see for more info : https://hacks.mozilla.org/2010/09/hardware-acceleration/


thank you

Question owner

Didn't help. Same problem after FF restart.

Question owner

Forgot to mention that this problem appears only in full screen mode.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Disable all extensions and If the problem no longer occurs, one of your extensions was causing it, then re-enable each extension one at a time to check it.

thanks again

Question owner

Didn't work. It was the first thing I did.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

you write that you disable add-ons, you disable extensions as well ?

Question owner

I disabled everything in Extensions and Plugins tabs.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Switch to the default theme then because in safe mode the default theme is used, without a persona.

Question owner

I am using the default theme.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Chosen Solution

Exit firefox completely and in Profile folder delete localstore.rdf file in case that you have Corrupt localstore.rdf file.

Question owner

Thanks a lot! That solved my problem. I really appreciate your help.