Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF17: New cookies don't get stored, existing cookies are not recognized by websites

  • 2 replies
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

michaeleyd
michaeleyd
more options

Since upgrading to FF17 I get requests for new cookies each and every day - even for websites that I'm surfing on since years, and for which the cookie settings clearly state to accept them automatically (if only session based). Accordingly, these sites have cookies stored in my profile, but FF seems to be no longer able to pick those up.

To me this looks like a bug in the program, as nothing else has changed between running (happily) on FF16 and upgrading to FF17.

Since upgrading to FF17 I get requests for new cookies each and every day - even for websites that I'm surfing on since years, and for which the cookie settings clearly state to accept them automatically (if only session based). Accordingly, these sites have cookies stored in my profile, but FF seems to be no longer able to pick those up. To me this looks like a bug in the program, as nothing else has changed between running (happily) on FF16 and upgrading to FF17.

All Replies (2)

Stephen_C
Stephen_C
more options

See this thread.

Stephen

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

When using "Clear history when Firefox closes":

  • do not clear the "Cookies" and the "Site Preferences"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder