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I have been getting notices about an important security update for a month now and when I click update, I cannot connect to the server.

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  • Last reply by cor-el

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I am using a mac... Have downloaded new version. Is all I need to do to Drag Firefox from Applications to trash to uninstall? Do I still need to also delete Program Folder? If so, where can I find it?

Chosen solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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Chosen Solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.