X
Tap here to go to the mobile version of the site.

Support Forum

Cannot type in any textbox for a specific website

Posted

Hello,

I have a website and I cannot type anything in any textbox (e.g. search box) when using FireFox. I tried loading the site in Safe Mode with no effect, I still cannot type anything.

I have seen similar behavior, but it always seems to get fixed by disabling add-ons while in my case it doesn't.

I checked the site on Windows, Mac and Linux, on all it's the same behavior only when using FireFox. With all other browsers the site is fine and I can type in those text boxes.

Let me know if this has happened to anyone else, I'm trying to get this fixed as it's really annoying for the readers.

Thanks in advance!

Hello, I have a website and I cannot type anything in any textbox (e.g. search box) when using FireFox. I tried loading the site in Safe Mode with no effect, I still cannot type anything. I have seen similar behavior, but it always seems to get fixed by disabling add-ons while in my case it doesn't. I checked the site on Windows, Mac and Linux, on all it's the same behavior only when using FireFox. With all other browsers the site is fine and I can type in those text boxes. Let me know if this has happened to anyone else, I'm trying to get this fixed as it's really annoying for the readers. Thanks in advance!

Chosen solution

I see the same on that web page.
It looks that some JavaScript on that page isn't working properly and thus doesn't select the text area or input field if you click it.
I can reach the input fields by pressing the Tab key until I get a cursor, so you can use that as a workaround for now.
You can contact the website and inform them that their website isn't working properly in Firefox.

Read this answer in context 0

Additional System Details

Sites Affected

http://theunlockr.com

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4

More Information

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Better Gmail 2
1.2
true
bettergmail2@ginatrapani.org
Better GReader
0.8.3
true
bettergreader@ginatrapani.org
ColorZilla
2.8
true
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Evernote Web Clipper
5.4
true
{E0B8C461-F8FB-49b4-8373-FE32E9252800}
Firebug
1.10.5
true
firebug@software.joehewitt.com
LastPass
2.0.0
true
support@lastpass.com
Netcraft Anti-Phishing Toolbar
1.5
true
{0e10f3d7-07f6-4f12-97b9-9b27e07139a5}
User Agent Switcher
0.7.3
true
{e968fc70-8f95-4ab9-9e79-304de2a71ee1}
W3Techs Website Technology Information
1.0
true
ss_ffao@w3techs.com
Flashblock
1.5.15.1
false
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.sessionstore.restore_on_demand
false
browser.startup.homepage
http://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
extensions.lastAppVersion
16.0.2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1351032215
places.history.expiration.transient_current_max_pages
104858
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.offlineApps
true
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.enabled
2
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x10de
Device ID
0x 655
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 120 OpenGL Engine -- 2.1 NVIDIA-7.32.12
GPU Accelerated Windows
1/1 OpenGL
AzureBackend
quartz
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

finitarry
  • Top 25 Contributor
209 solutions 3054 answers

Providing a link to that site might help. It could be some problem with the code which could be detected by verifying it with http://validator.w3.org.

Providing a link to that site might help. It could be some problem with the code which could be detected by verifying it with http://validator.w3.org.

Question owner

Hello finitarry,

I have filled in the site in the question form and I thought it will be visible as I'm not looking for links or anything like that. Here it is: http://theunlockr.com. It runs on WordPress and I've been trying to find out what's wrong with no success.

If you have any hints they would be more than welcomed!

Thanks a lot for your reply!

Hello finitarry, I have filled in the site in the question form and I thought it will be visible as I'm not looking for links or anything like that. Here it is: http://theunlockr.com. It runs on WordPress and I've been trying to find out what's wrong with no success. If you have any hints they would be more than welcomed! Thanks a lot for your reply!
cor-el
  • Top 10 Contributor
  • Moderator
12006 solutions 111551 answers

Chosen Solution

I see the same on that web page.
It looks that some JavaScript on that page isn't working properly and thus doesn't select the text area or input field if you click it.
I can reach the input fields by pressing the Tab key until I get a cursor, so you can use that as a workaround for now.
You can contact the website and inform them that their website isn't working properly in Firefox.

I see the same on that web page.<br /> It looks that some JavaScript on that page isn't working properly and thus doesn't select the text area or input field if you click it. <br /> I can reach the input fields by pressing the Tab key until I get a cursor, so you can use that as a workaround for now.<br /> You can contact the website and inform them that their website isn't working properly in Firefox.

Question owner

Hi Cor-el,

I am actually working at the hosting company that hosts the site above and I'm trying to figure out what's going on as the owner reported that issue to me. I am aware that something is clearly not right, however I can't realize what it is.

Any help debugging this issue would really help me.

Thanks!

Hi Cor-el, I am actually working at the hosting company that hosts the site above and I'm trying to figure out what's going on as the owner reported that issue to me. I am aware that something is clearly not right, however I can't realize what it is. Any help debugging this issue would really help me. Thanks!
finitarry
  • Top 25 Contributor
209 solutions 3054 answers
See this page - it describes 20 errors. * http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Ftheunlockr.com%2F

Question owner

Thanks finitarry,

I have reduced the number of errors from 20 to 5. However the validator shows for some reason the errors for the mobile page as the first error is about this tag:

<meta name="apple-mobile-web-app-capable" content="no">

So this isn't actually helping me debug the text fields issue. Is there any other source to validate the desktop version except w3?

Thanks finitarry, I have reduced the number of errors from 20 to 5. However the validator shows for some reason the errors for the mobile page as the first error is about this tag: <meta name="apple-mobile-web-app-capable" content="no"> So this isn't actually helping me debug the text fields issue. Is there any other source to validate the desktop version except w3?
cor-el
  • Top 10 Contributor
  • Moderator
12006 solutions 111551 answers

A good place to ask advice about web development is at the MozillaZine "Web Development/Standards Evangelism" forum.

The helpers at that forum are more knowledgeable about web development issues.
You need to register at the MozillaZine forum site in order to post at that forum.

A good place to ask advice about web development is at the MozillaZine "Web Development/Standards Evangelism" forum. *http://forums.mozillazine.org/viewforum.php?f=25 The helpers at that forum are more knowledgeable about web development issues.<br> You need to register at the MozillaZine forum site in order to post at that forum.

Question owner

Thanks cor-el,

I started a new topic over there and I'll post here the solution if I find it.

Best, Pedro

Thanks cor-el, I started a new topic over there and I'll post here the solution if I find it. Best, Pedro
aboadee 0 solutions 1 answers

shows for some reason the errors for the mobile page as the first error is about this tag:

<meta name="apple-mobile-web-app-capable" content="no"> i think that the good answer http://www.androidgroup.net http://www.androidgroup.net

shows for some reason the errors for the mobile page as the first error is about this tag: <meta name="apple-mobile-web-app-capable" content="no"> i think that the good answer [http://www.androidgroup.net http://www.androidgroup.net] http://www.androidgroup.net

Question owner

I managed to fix the issue by removing one by one the scripts from the page and in the end the issue was coming form a faulty script. Thanks all for your help and suggestions.

I managed to fix the issue by removing one by one the scripts from the page and in the end the issue was coming form a faulty script. Thanks all for your help and suggestions.