Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The RealPlayer plug in update on the update page doesn't match what is offered at the RealPlayer site.

  • 2 replies
  • 4 have this problem
  • Last reply by StephenM

more options

On the Firefox Plugin Update page, I am told that my RealPlayer plug in is outdated. It shows a version number of When I visit the RealPlayer site to update my RealPlayer player, it offers only the November 15, 2011 update, which, when I download it, tells me it's version Yet the Firefox Plugin Update page continues to tell me I'm outdated. What am I missing?

All Replies (2)

more options

Just updated to RealPlayer And yet the Plugin Update page still says my RealPlayer plugin is outdated. Is there some separate plugin that I'm missing?

more options

Just updated again to the latest RealPlayer. And the Plugin Update page still says it's outdated. This is, at best, misleading. Could you all at Mozilla please look into this? At the very least, this calls into question the accuracy of the Plugin Update page; at the most, it tells me that I'm screwing something up somewhere along the line.