Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Not Responding.

  • 1 reply
  • 34 have this problem
  • 4095 views
  • Last reply by Jack

more options

I have done a full clean install. I deleted Mozilla from appdata folder and programdata folders. Same issues as before. Firefox will not crash so I have no crash ID(s). Zero mods with the clean install because I can't get it to run. Firefox is completely unusable.

From windows:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	16.0.1.4666
 Application Timestamp:	5076192e
 Hang Signature:	4258
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	425808500bab6a5ed67fd542860ec64d
 Additional Hang Signature 2:	9d7c
 Additional Hang Signature 3:	9d7c8686ad84a26fc57112d05fe4f135
 Additional Hang Signature 4:	4258
 Additional Hang Signature 5:	425808500bab6a5ed67fd542860ec64d
 Additional Hang Signature 6:	9d7c
 Additional Hang Signature 7:	9d7c8686ad84a26fc57112d05fe4f135

All Replies (1)

more options