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I cannot download anything!!!

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

I removed and re loaded Firefox. Now I can't download anything! says 'source file cannot be read'

I removed and re loaded Firefox. Now I can't download anything! says 'source file cannot be read'

Chosen solution

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

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All Replies (2)

Chosen Solution

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"