Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Google homepage constantly tells me to "log-in".....why????????????

  • 3 replies
  • 5 have this problem
  • 4 views
  • Last reply by glasgowjohn

more options

I have spent ages confirming that my cookies, history etc are set correctly but my homepage, Google continually asks me to sign-in AGAIN. I haven't signed OUT!! What am i doing wrong/ Any help would be much appreciated.

I have spent ages confirming that my cookies, history etc are set correctly but my homepage, Google continually asks me to sign-in AGAIN. I haven't signed OUT!! What am i doing wrong/ Any help would be much appreciated.

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your Google cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Read this answer in context 👍 3

All Replies (3)

more options

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your Google cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can also check if there are cookie exceptions that are causing problems.

  • Tools > Options > Privacy > Cookies: Exceptions

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

See also:

more options

Thanks very much for your help