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When I turn on Cocoon my FireFox crash and close all it's tabs automatically. What can I do?

Posted

I wanna check my Facebook Account. In Iran you can not use it without a proxy.But Cocoon helps me to open this website without a single problem. But now, since yesterday, I cannot open FB. When I turn on Cocoon my Friefox crash... what can i do now?

I wanna check my Facebook Account. In Iran you can not use it without a proxy.But Cocoon helps me to open this website without a single problem. But now, since yesterday, I cannot open FB. When I turn on Cocoon my Friefox crash... what can i do now?

Additional System Details

Installed Plug-ins

  • Google Update
  • Facebook Desktop Plugin
  • 4.1.10329.0
  • Shockwave Flash 11.1 r102
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
3168 solutions 14661 answers

Helpful Reply

hello peggy, would you be able to provide a crash id for those last few crashes like it's described here and to attach them to your next post. thank you!

hello peggy, would you be able to provide a crash id for those last few crashes like it's described [https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?r=2&as=s#w_get-help-fixing-this-crash here] and to attach them to your next post. thank you!

Helpful Reply

Unfortunately, when i click on the Details button, nothing happens. It doesn't give me any crash id. But it's image is just like this:

Unfortunately, when i click on the Details button, nothing happens. It doesn't give me any crash id. But it's image is just like this:
philipp
  • Top 10 Contributor
  • Moderator
3168 solutions 14661 answers

please enter about:crashes into the firefox location bar - there should be a list of the crash IDs that got reported to mozilla.

please enter '''about:crashes''' into the firefox location bar - there should be a list of the crash IDs that got reported to mozilla.
ozmoises 0 solutions 1 answers

Same problem as well, i noticed it started after i updated my firefox to the new version, maybe its incompatible with cocoon ?

Same problem as well, i noticed it started after i updated my firefox to the new version, maybe its incompatible with cocoon ?
GrayFoxXD 0 solutions 2 answers

bp-5a25bd59-c455-48f8-a7cc-a07c22120830 this is the report ID,yeah i have the same problem with peggy firefox crashed everytime i turning cocoon on, maybe it's because the new update? :( help us, thank you

bp-5a25bd59-c455-48f8-a7cc-a07c22120830 this is the report ID,yeah i have the same problem with peggy firefox crashed everytime i turning cocoon on, maybe it's because the new update? :( help us, thank you

Modified by GrayFoxXD

philipp
  • Top 10 Contributor
  • Moderator
3168 solutions 14661 answers

hello, there has been an update of the cocoon addon yesterday that reportedly should address the issue - please try downloading it from https://www.getcocoon.com/support/download

hello, there has been an update of the cocoon addon yesterday that reportedly should address the issue - please try downloading it from https://www.getcocoon.com/support/download

Question owner

I have the same problem with this new update of the cocoon, my firefox keep on crashing... it doesn't let me use cocoon!!! :((((

I have the same problem with this new update of the cocoon, my firefox keep on crashing... it doesn't let me use cocoon!!! :((((
GrayFoxXD 0 solutions 2 answers

It's working now :) you just need to install the new cocoon, thanks for the help much appreciate

It's working now :) you just need to install the new cocoon, thanks for the help much appreciate

Modified by GrayFoxXD

Question owner

wow! mine is not working :(((((

wow! mine is not working :(((((
rozita11 0 solutions 1 answers

When I turn on Cocoon my FireFox crash and close all it's tabs automatically. What can I do?

When I turn on Cocoon my FireFox crash and close all it's tabs automatically. What can I do?